Residential Requirements To Move-in

Residential students received an email about Residential Requirements To Move-in on Friday, July 17 with the subject line “Immediate action required prior to move-in”. Below is the information in the email.

President Rao shared a message about VCU’s return to campus plan and the responsibilities of the VCU community, citing the need for all of us to do our part to promote health and safety for ourselves and others. To that end, we are requiring residential students to complete a provided at-home COVID-19 test, complete the online training and Monitor daily health, prior to signing up for a move-in time. For more information about these requirements please see below.

Complete the COVID-19 Test

Residential students must complete and submit an at-home COVID-19 test and receive negative results before moving into their residence hall. VCU will mail COVID-19 tests to students that will include a return envelope for analysis. VCU is partnering with Kallaco, a national lab network for testing, to provide residential students a personal testing kit prior to their return to campus. The test kit and analysis is at no cost to students.

Students should follow the steps to receive their test kit and take your COVID-19 test:

  • Visit
  • Insert VCU email address
  • Insert the PIN that was provided in the email on July 17 with the subject line “Immediate action required prior to move-in”
  • Create a unique password (do not use a VCU EID and password)
  • Enter a physical mailing address where the test kit can be mailed. Students should receive their test kit within two days of registration.
  • Enter the best contact number
  • Bookmark to return to the site for monitoring

Students should do the following steps once they receive their test:

  • Carefully follow the instructions. Test kits contain viral, oropharyngeal (throat) swab tests. This type of test is less invasive than the nasopharyngeal swab tests in the nose.
  • Mail the sample back within 24 hours using the enclosed FedEX envelope. For details about mailing are below.
  • Check your test results. Tests will be analyzed and results will be posted in residents’ Kallaco account within three business days of receipt by the lab. Results will also be shared with VCU Residential Life and Housing.
  • Complete your Return to Campus Training.
  • Sign-up for a move-in time slot. Once Residential Life and Housing receives a resident’s negative COVID-19 and a resident completes their Return to Campus training, move-in time slots will be available for sign-up. Details about move-in are below. Information about positive COVID-19 tests is also below.
  • Minimize contact. In the time between taking the test and returning to campus, students should minimize contact with others as much as possible. In addition, students must practice safe behaviors and follow all CDC and VCU health and safety protocols including wearing a face covering, practicing physical distancing, and hand washing.
  • Complete a daily health survey through the student Kallaco account. Upon completion of the COVID-19 test, students must begin submitting daily health surveys. Information about how to access daily health surveys is below.

Mailing the test kit back

Residents should mail their sample back within 24 hours using the enclosed FedEx envelope. Note, if the test kit arrives on a Friday or Saturday, take your test the following Sunday and mail it back the following Monday. Since FedEx picks up on weekdays, this will shorten the time between when you take the test and when you mail it back for analysis. The timely return provides the best quality samples to the lab for test accuracy. The return FedEx envelope will overnight your samples to the lab.

Important dates for test kit completion by residence hall

Residents living in Ackell, Broad & Belvidere, Grace & Broad, West Grace North and West Grace South must begin this process as soon as possible and no later than July 24 in order to receive your testing kit.

Residents Living in Brandt, Cary & Belvidere, Gladding Residence Center, Johnson, Rhoads and The Graduate Hotel must begin this process as soon as possible and no later than July 31 in order to receive your testing kit.

Test results

If your COVID-19 test is positive, you may not return to campus and are to self-isolate, in accordance with VCU protocol and CDC guidance. Contact your health care provider or your local health department for guidance about health precautions. Once your health care provider has advised you that you can be around others under CDC guidelines, VCU will evaluate your readiness to return to campus under VCU protocols. Contact Student Health Services Monday through Friday from 8 a.m. to 4:30 p.m. by calling (804) 828-8828.

If your COVID-19 test is negative, you must begin practicing VCU’s health and safety protocols and look for a notice from Residential Life and Housing about signing up for a move-in time.

Daily health survey

Returning students and employees are required to complete a brief health survey each day. Per the One VCU: Responsible Together plan, these surveys are required and help monitor the overall health of the VCU community. VCU does not record or share any personal information. VCU only tracks if users do or do not respond. Returning students and employees can access the health survey through your Kallaco account. The survey will ask if you are experiencing symptoms associated with COVID-19. Students experiencing symptoms will be directed to contact their personal care physician or Student Health Services.

Housing contract

Students who do not complete both the COVID-19 test and the online Return to Campus Student Training will not be allowed to live on campus. If students make that choice and wish to cancel their 2020-2021 housing contract, please complete a 2020-2021 Request to Cancel form by noon July 31, 2020. Under reason for cancellation please select “Other” and write that you are “not willing to complete the COVID-19 return to residential community requirements.” Cancellations for this reason after the deadline will not be processed, and students who fail to complete the requirements will be responsible for paying under the contract terms.

Move-in instructions

Once Residential Life and Housing is notified that residents have both completed the Return to Campus Student Training and received a negative COVID-19 test, students will receive an email notification with the link to sign-up for a residence hall move-in time slot and additional move-in instructions. Residents can find more information on our Move-in website. To promote the health and safety of the residential community, if residents show up to move-in without completing the COVID-19 test and Return to Campus Student Training, residents will not be permitted to enter the residence hall until they complete these residential required items.


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