Student Jobs

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Residential Life & Housing is a fun and engaging work environment that is centered around serving on-campus residents. We offer variety of job opportunities ranging from live-in positions like resident assistants and hourly jobs like mailroom and front desk assistants. We are looking for candidates that have great customer service skills, a positive attitude and time management skills.


The Assistant Hall Director for Residential Life & Housing is a live-in graduate student position supervised by a Hall Director. Key contributions to the department include providing significant administrative support to Hall Directors in areas of move-in and closing, programming, crisis management, occupancy management, supervision of a Resident Assistant staff, student conduct, and Community Council advising. This position will serve on a on-call rotation twice per semester; assist in training Resident Assistant staff during the months of July/August and January; and represent the department at events like Welcome Week, Open Houses, and Preview Days. Time commitments are generally limited to office hours and administrative tasks, but could extend into after-hours work such as programming, advising, staff meetings, and supporting departmental initiatives.

Expectations of Graduate Assistants (GA)

The GA position at VCU focuses on developing, administering, and supporting a comprehensive residence life program through the education and management of residential students. GAs are expected to uphold RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. GAs enhance each resident’s experience through promoting academic success for residents, assisting in the management of student leaders, implementing educational trainings and programming, and developing positive community leadership. 

Qualifications

Academic: During the GA term, the GA must be a full-time degree-seeking graduate student at Virginia Commonwealth University. The GA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The GA must maintain a semester and cumulative grade point average of at least a 3.0. 

University Experience: The GA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. GAs serving in the Assistant Hall Director (AHD) position are required to live in an on-campus apartment provided by RLH. 

Knowledge, Skills, and Abilities: A GA must demonstrate proficient knowledge of VCU and Residential Life & Housing policies. A GA must also be able to communicate well in group and one-on-one situations, establish oneself as a leader through positive rapports with diverse populations, and employ critical thinking skills to solve problems. At the time of application, the GA must be legally authorized to work in the United States. 

Responsibilities

All GA positions have the following responsibilities listed below in accordance to the values of Residential Life & Housing at VCU. 

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal and nonverbal interactions
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University and community resource and refer residents as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Be available, approachable, and accessible to students and staff 

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect
  • Support Office of Multicultural Student Affairs (OMSA) initiatives
  • Facilitate conversations among diverse residents to support their learning and development

Resident Centered

  • Establish oneself as a leader by developing and maintaining relationships with individual  residents through supporting student leaders and students of concern
  • Advise student leaders on the coordination and implementation of programs/activities that promote relationship building throughout the floor, building, and campus community 
  • Oversee student leaders through regular meetings and staff development exercises
  • Address community needs through the planning, implementation, attendance, and evaluation of a variety of programmatic initiatives
  • Respond to all questions, inquiries, and conflict/crisis situations efficiently and effectively 

Learning

  • Prepare for, actively engage in, and assist with training sessions, area meetings, staff meetings, one-on-one meetings, Residential Life & Housing meetings, and other developmental activities
  • Promote academic success outside of the classroom through the support of academic initiatives and programs
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies, and follow up with residents after incidents have occurred
  • Understand and follow the protocols set forth in the Gold Book, and think critically about how to effectively handle a variety of situations
  • Support residents’ development of skills related to civility, interpersonal dialogue, and responsible behaviors

Excellence

  • Treat students, guests, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to duty shifts (if applicable), meetings, reports, checking email/voicemail, addressing facility concerns, and following up on matters of student safety/security.
  • Oversee complete management (i.e., planning, implementing, budgeting, assessing, etc.) of assigned initiatives  
  • Manage multiple competing priorities, including academic, personal, and job-related demands
  • Demonstrate a positive attitude and commitment toward RLH through initiative, motivation, flexibility, teamwork, and recognizing and supporting others
  • Complete other duties as assigned by my direct supervisor and the Residential Life Leadership Team

Compensation

  • To support a GA’s participation and fulfillment of duties in the academic and residential community at VCU, RLH provides GAs with the following benefits:
  • A semester stipend for working approximately 20 hours per week during the GA term from August 10 - May 9. The GA is responsible for opting into a dining plan if desired. Note: this payment may result in changes to financial aid packages. RLH encourages GAs to consult Financial Aid to determine what financial aid adjustment, if any, might be necessary. 
  • Pay at an hourly rate during required work hours outside of the GA term, including training from July 8, 2019 to August 9, 2019, and closing from May 10, 2020 to May 15, 2020. These hours may exceed 20 hours per week, as permitted by University student employment rules. These additional hours are determined in advance by the supervisor and are only implemented as needed.
  • Additional hours may be available in the summer, at an hourly rate, based on departmental need and supervisor approval.
  • GAs serving in the Assistant Hall Director role are provided with a furnished assigned on-campus apartment free of charge. 

GAs must fulfill the terms of the GA Compact in order to receive these benefits.

Time Commitment

  • The GA position requires a substantial time commitment, flexibility, and an open understanding of the sometimes unpredictable nature of fulfilling the duties of a student leader within RLH. The GA position is approximately 20 hours per week, but may fluctuate as responsibilities are determined by the needs of the residents. Key time commitments include:
  • Office Hours. GAs hold regular office hours during regular business hours (Monday through Friday between 8:00 a.m. and 5:00 p.m.), which are posted for students and staff. Regularly scheduled meetings are counted in these 20 hours. Office hours can be flexible to account for time spent on evening or weekend work, pending supervisor approval.
  • Meetings. GA meetings include regular departmental and area meetings, weekly staff meetings, bi-weekly or weekly supervisory meetings, and regular committee or work group meetings. 
  • Training. GAs participate in required online and in-person trainings for professional and student staff prior to the start of the fall and spring semesters. GAs also participate in ongoing development throughout the academic year. 
  • Break Coverage. GAs help prepare for check ins, check outs, opening, and closings. GAs are expected to assist with these duties around Thanksgiving, winter, spring, and summer breaks.
  • On-Call. GAs in the Assistant Hall Director role serve on an on-call rotation. On-Call entails staying within a 25-minute response to campus and responding to any issues or needs. GAs on-call must be available 24 hours a day from noon on Monday until noon the following Monday. GAs should call the Assistant Director On-Call in a timely manner when protocol dictates, and submit all on-call reports to the Assistant Director On-Call by 8:00 a.m. the next day.

Selection Timeline

  • March 1: Application open apply through VCU jobs.
  • March 15: Applications submitted by this deadline will be given preference for interviews or hire.
  • Late March: Interviews (In order to be considered for hire, all candidates invited to interview must successfully complete two rounds of phone/video conferencing interviews.)
  • May 1: Hiring offers are made by May 1. Supervisors will be in touch with GAs throughout May and June prior to the July start date. 

 


The Graduate Assistant of Residential Life for Conduct is a graduate student live-off position supervised by the Assistant Director of Residential Life for Conduct. Key contributions to the department include providing significant administrative support to Assistant Directors, Hall Directors, and Assistant Hall Directors in the conduct process; assisting in the development and implementation of conduct and student of concern training for all levels of RLH staff; developing educational outreach and advocacy programs for residential students; adjudicating student conduct cases; and supporting the review and revision of policy/procedures in RLH. Time commitments are generally limited to office hours and administrative tasks, but could extend into after-hours work such as programming, advising, facilitating training opportunities, or supporting departmental initiatives.

Expectations of Graduate Assistants (GA)

The GA position at VCU focuses on developing, administering, and supporting a comprehensive residence life program through the education and management of residential students. GAs are expected to uphold RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. GAs enhance each resident’s experience through promoting academic success for residents, assisting in the management of student leaders, implementing educational trainings and programming, and developing positive community leadership. 

Qualifications

Academic: During the GA term, the GA must be a full-time degree-seeking graduate student at Virginia Commonwealth University. The GA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The GA must maintain a semester and cumulative grade point average of at least a 3.0. 

University Experience: The GA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. GAs serving in the Assistant Hall Director (AHD) position are required to live in an on-campus apartment provided by RLH. 

Knowledge, Skills, and Abilities: A GA must demonstrate proficient knowledge of VCU and Residential Life & Housing policies. A GA must also be able to communicate well in group and one-on-one situations, establish oneself as a leader through positive rapports with diverse populations, and employ critical thinking skills to solve problems. At the time of application, the GA must be legally authorized to work in the United States. 

Responsibilities

All GA positions have the following responsibilities listed below in accordance to the values of Residential Life & Housing at VCU. 

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal and nonverbal interactions
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University and community resource and refer residents as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Be available, approachable, and accessible to students and staff 

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect
  • Support Office of Multicultural Student Affairs (OMSA) initiatives
  • Facilitate conversations among diverse residents to support their learning and development

Resident Centered

  • Establish oneself as a leader by developing and maintaining relationships with individual  residents through supporting student leaders and students of concern
  • Advise student leaders on the coordination and implementation of programs/activities that promote relationship building throughout the floor, building, and campus community 
  • Oversee student leaders through regular meetings and staff development exercises
  • Address community needs through the planning, implementation, attendance, and evaluation of a variety of programmatic initiatives
  • Respond to all questions, inquiries, and conflict/crisis situations efficiently and effectively 

Learning

  • Prepare for, actively engage in, and assist with training sessions, area meetings, staff meetings, one-on-one meetings, Residential Life & Housing meetings, and other developmental activities
  • Promote academic success outside of the classroom through the support of academic initiatives and programs
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies, and follow up with residents after incidents have occurred
  • Understand and follow the protocols set forth in the Gold Book, and think critically about how to effectively handle a variety of situations
  • Support residents’ development of skills related to civility, interpersonal dialogue, and responsible behaviors

Excellence

  • Treat students, guests, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to duty shifts (if applicable), meetings, reports, checking email/voicemail, addressing facility concerns, and following up on matters of student safety/security.
  • Oversee complete management (i.e., planning, implementing, budgeting, assessing, etc.) of assigned initiatives  
  • Manage multiple competing priorities, including academic, personal, and job-related demands
  • Demonstrate a positive attitude and commitment toward RLH through initiative, motivation, flexibility, teamwork, and recognizing and supporting others
  • Complete other duties as assigned by my direct supervisor and the Residential Life Leadership Team

Compensation

  • To support a GA’s participation and fulfillment of duties in the academic and residential community at VCU, RLH provides GAs with the following benefits:
  • A semester stipend for working approximately 20 hours per week during the GA term from August 10 - May 9. The GA is responsible for opting into a dining plan if desired. Note: this payment may result in changes to financial aid packages. RLH encourages GAs to consult Financial Aid to determine what financial aid adjustment, if any, might be necessary. 
  • Pay at an hourly rate during required work hours outside of the GA term, including training from July 8, 2019 to August 9, 2019, and closing from May 10, 2020 to May 15, 2020. These hours may exceed 20 hours per week, as permitted by University student employment rules. These additional hours are determined in advance by the supervisor and are only implemented as needed.
  • Additional hours may be available in the summer, at an hourly rate, based on departmental need and supervisor approval.
  • GAs serving in the Assistant Hall Director role are provided with a furnished assigned on-campus apartment free of charge. 

GAs must fulfill the terms of the GA Compact in order to receive these benefits.

Time Commitment

  • The GA position requires a substantial time commitment, flexibility, and an open understanding of the sometimes unpredictable nature of fulfilling the duties of a student leader within RLH. The GA position is approximately 20 hours per week, but may fluctuate as responsibilities are determined by the needs of the residents. Key time commitments include:
  • Office Hours. GAs hold regular office hours during regular business hours (Monday through Friday between 8:00 a.m. and 5:00 p.m.), which are posted for students and staff. Regularly scheduled meetings are counted in these 20 hours. Office hours can be flexible to account for time spent on evening or weekend work, pending supervisor approval.
  • Meetings. GA meetings include regular departmental and area meetings, weekly staff meetings, bi-weekly or weekly supervisory meetings, and regular committee or work group meetings. 
  • Training. GAs participate in required online and in-person trainings for professional and student staff prior to the start of the fall and spring semesters. GAs also participate in ongoing development throughout the academic year. 
  • Break Coverage. GAs help prepare for check ins, check outs, opening, and closings. GAs are expected to assist with these duties around Thanksgiving, winter, spring, and summer breaks.
  • On-Call. GAs in the Assistant Hall Director role serve on an on-call rotation. On-Call entails staying within a 25-minute response to campus and responding to any issues or needs. GAs on-call must be available 24 hours a day from noon on Monday until noon the following Monday. GAs should call the Assistant Director On-Call in a timely manner when protocol dictates, and submit all on-call reports to the Assistant Director On-Call by 8:00 a.m. the next day.

Selection Timeline

  • March 1: Application open apply through VCU jobs.
  • March 15: Applications submitted by this deadline will be given preference for interviews or hire.
  • Late March: Interviews (In order to be considered for hire, all candidates invited to interview must successfully complete two rounds of phone/video conferencing interviews.)
  • May 1: Hiring offers are made by May 1. Supervisors will be in touch with GAs throughout May and June prior to the July start date. 

 


The Graduate Assistant for Leadership Programs is a live-off graduate student position supervised by the Assistant Director of Residential Life for Leadership Programs. Key contributions to the department include providing significant administrative support to the Assistant Director; recruitment, selection, and training of student leaders for the Residence Hall Association, National Residence Hall Honorary, and RAM CAMP, a leadership program for first-year residents; and other projects associated with campus leadership programs. Time commitments include holding office hours, evening and weekend time with students at various leadership programs and meetings, and supporting other departmental initiatives. 

Expectations of Graduate Assistants (GA)

The GA position at VCU focuses on developing, administering, and supporting a comprehensive residence life program through the education and management of residential students. GAs are expected to uphold RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. GAs enhance each resident’s experience through promoting academic success for residents, assisting in the management of student leaders, implementing educational trainings and programming, and developing positive community leadership. 

Qualifications

Academic: During the GA term, the GA must be a full-time degree-seeking graduate student at Virginia Commonwealth University. The GA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The GA must maintain a semester and cumulative grade point average of at least a 3.0. 

University Experience: The GA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. GAs serving in the Assistant Hall Director (AHD) position are required to live in an on-campus apartment provided by RLH. 

Knowledge, Skills, and Abilities: A GA must demonstrate proficient knowledge of VCU and Residential Life & Housing policies. A GA must also be able to communicate well in group and one-on-one situations, establish oneself as a leader through positive rapports with diverse populations, and employ critical thinking skills to solve problems. At the time of application, the GA must be legally authorized to work in the United States. 

Responsibilities

All GA positions have the following responsibilities listed below in accordance to the values of Residential Life & Housing at VCU. 

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal and nonverbal interactions
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University and community resource and refer residents as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Be available, approachable, and accessible to students and staff 

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect
  • Support Office of Multicultural Student Affairs (OMSA) initiatives
  • Facilitate conversations among diverse residents to support their learning and development

Resident Centered

  • Establish oneself as a leader by developing and maintaining relationships with individual  residents through supporting student leaders and students of concern
  • Advise student leaders on the coordination and implementation of programs/activities that promote relationship building throughout the floor, building, and campus community 
  • Oversee student leaders through regular meetings and staff development exercises
  • Address community needs through the planning, implementation, attendance, and evaluation of a variety of programmatic initiatives
  • Respond to all questions, inquiries, and conflict/crisis situations efficiently and effectively 

Learning

  • Prepare for, actively engage in, and assist with training sessions, area meetings, staff meetings, one-on-one meetings, Residential Life & Housing meetings, and other developmental activities
  • Promote academic success outside of the classroom through the support of academic initiatives and programs
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies, and follow up with residents after incidents have occurred
  • Understand and follow the protocols set forth in the Gold Book, and think critically about how to effectively handle a variety of situations
  • Support residents’ development of skills related to civility, interpersonal dialogue, and responsible behaviors

Excellence

  • Treat students, guests, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to duty shifts (if applicable), meetings, reports, checking email/voicemail, addressing facility concerns, and following up on matters of student safety/security.
  • Oversee complete management (i.e., planning, implementing, budgeting, assessing, etc.) of assigned initiatives  
  • Manage multiple competing priorities, including academic, personal, and job-related demands
  • Demonstrate a positive attitude and commitment toward RLH through initiative, motivation, flexibility, teamwork, and recognizing and supporting others
  • Complete other duties as assigned by my direct supervisor and the Residential Life Leadership Team

Compensation

  • To support a GA’s participation and fulfillment of duties in the academic and residential community at VCU, RLH provides GAs with the following benefits:
  • A semester stipend for working approximately 20 hours per week during the GA term from August 10 - May 9. The GA is responsible for opting into a dining plan if desired. Note: this payment may result in changes to financial aid packages. RLH encourages GAs to consult Financial Aid to determine what financial aid adjustment, if any, might be necessary. 
  • Pay at an hourly rate during required work hours outside of the GA term, including training from July 8, 2019 to August 9, 2019, and closing from May 10, 2020 to May 15, 2020. These hours may exceed 20 hours per week, as permitted by University student employment rules. These additional hours are determined in advance by the supervisor and are only implemented as needed.
  • Additional hours may be available in the summer, at an hourly rate, based on departmental need and supervisor approval.
  • GAs serving in the Assistant Hall Director role are provided with a furnished assigned on-campus apartment free of charge. 

GAs must fulfill the terms of the GA Compact in order to receive these benefits.

Time Commitment

  • The GA position requires a substantial time commitment, flexibility, and an open understanding of the sometimes unpredictable nature of fulfilling the duties of a student leader within RLH. The GA position is approximately 20 hours per week, but may fluctuate as responsibilities are determined by the needs of the residents. Key time commitments include:
  • Office Hours. GAs hold regular office hours during regular business hours (Monday through Friday between 8:00 a.m. and 5:00 p.m.), which are posted for students and staff. Regularly scheduled meetings are counted in these 20 hours. Office hours can be flexible to account for time spent on evening or weekend work, pending supervisor approval.
  • Meetings. GA meetings include regular departmental and area meetings, weekly staff meetings, bi-weekly or weekly supervisory meetings, and regular committee or work group meetings. 
  • Training. GAs participate in required online and in-person trainings for professional and student staff prior to the start of the fall and spring semesters. GAs also participate in ongoing development throughout the academic year. 
  • Break Coverage. GAs help prepare for check ins, check outs, opening, and closings. GAs are expected to assist with these duties around Thanksgiving, winter, spring, and summer breaks.
  • On-Call. GAs in the Assistant Hall Director role serve on an on-call rotation. On-Call entails staying within a 25-minute response to campus and responding to any issues or needs. GAs on-call must be available 24 hours a day from noon on Monday until noon the following Monday. GAs should call the Assistant Director On-Call in a timely manner when protocol dictates, and submit all on-call reports to the Assistant Director On-Call by 8:00 a.m. the next day.

Selection Timeline

  • March 1: Application open apply through VCU jobs.
  • March 15: Applications submitted by this deadline will be given preference for interviews or hire.
  • Late March: Interviews (In order to be considered for hire, all candidates invited to interview must successfully complete two rounds of phone/video conferencing interviews.)
  • May 1: Hiring offers are made by May 1. Supervisors will be in touch with GAs throughout May and June prior to the July start date. 

 


The Graduate Assistant of Residential Life for Multicultural Affairs is a graduate student live-off position supervised by the Assistant Director of Residential Life for Multicultural Affairs. Key contributions to the department include providing significant administrative support to the Assistant Director; creating and assessing student staff diversity and inclusion training; scheduling programming in the residence halls; and planning, implementing, and assessing initiatives led by the Office of Multicultural Student Affairs and Residential Life & Housing. Time commitments are generally limited to office hours and administrative tasks, but could extend into after-hours work such as programming, advising, facilitating training opportunities, or supporting departmental initiatives.

Expectations of Graduate Assistants (GA)

The GA position at VCU focuses on developing, administering, and supporting a comprehensive residence life program through the education and management of residential students. GAs are expected to uphold RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. GAs enhance each resident’s experience through promoting academic success for residents, assisting in the management of student leaders, implementing educational trainings and programming, and developing positive community leadership. 

Qualifications

Academic: During the GA term, the GA must be a full-time degree-seeking graduate student at Virginia Commonwealth University. The GA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The GA must maintain a semester and cumulative grade point average of at least a 3.0. 

University Experience: The GA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. GAs serving in the Assistant Hall Director (AHD) position are required to live in an on-campus apartment provided by RLH. 

Knowledge, Skills, and Abilities: A GA must demonstrate proficient knowledge of VCU and Residential Life & Housing policies. A GA must also be able to communicate well in group and one-on-one situations, establish oneself as a leader through positive rapports with diverse populations, and employ critical thinking skills to solve problems. At the time of application, the GA must be legally authorized to work in the United States. 

Responsibilities

All GA positions have the following responsibilities listed below in accordance to the values of Residential Life & Housing at VCU. 

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal and nonverbal interactions
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University and community resource and refer residents as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Be available, approachable, and accessible to students and staff 

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect
  • Support Office of Multicultural Student Affairs (OMSA) initiatives
  • Facilitate conversations among diverse residents to support their learning and development

Resident Centered

  • Establish oneself as a leader by developing and maintaining relationships with individual  residents through supporting student leaders and students of concern
  • Advise student leaders on the coordination and implementation of programs/activities that promote relationship building throughout the floor, building, and campus community 
  • Oversee student leaders through regular meetings and staff development exercises
  • Address community needs through the planning, implementation, attendance, and evaluation of a variety of programmatic initiatives
  • Respond to all questions, inquiries, and conflict/crisis situations efficiently and effectively 

Learning

  • Prepare for, actively engage in, and assist with training sessions, area meetings, staff meetings, one-on-one meetings, Residential Life & Housing meetings, and other developmental activities
  • Promote academic success outside of the classroom through the support of academic initiatives and programs
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies, and follow up with residents after incidents have occurred
  • Understand and follow the protocols set forth in the Gold Book, and think critically about how to effectively handle a variety of situations
  • Support residents’ development of skills related to civility, interpersonal dialogue, and responsible behaviors

Excellence

  • Treat students, guests, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to duty shifts (if applicable), meetings, reports, checking email/voicemail, addressing facility concerns, and following up on matters of student safety/security.
  • Oversee complete management (i.e., planning, implementing, budgeting, assessing, etc.) of assigned initiatives  
  • Manage multiple competing priorities, including academic, personal, and job-related demands
  • Demonstrate a positive attitude and commitment toward RLH through initiative, motivation, flexibility, teamwork, and recognizing and supporting others
  • Complete other duties as assigned by my direct supervisor and the Residential Life Leadership Team

Compensation

  • To support a GA’s participation and fulfillment of duties in the academic and residential community at VCU, RLH provides GAs with the following benefits:
  • A semester stipend for working approximately 20 hours per week during the GA term from August 10 - May 9. The GA is responsible for opting into a dining plan if desired. Note: this payment may result in changes to financial aid packages. RLH encourages GAs to consult Financial Aid to determine what financial aid adjustment, if any, might be necessary. 
  • Pay at an hourly rate during required work hours outside of the GA term, including training from July 8, 2019 to August 9, 2019, and closing from May 10, 2020 to May 15, 2020. These hours may exceed 20 hours per week, as permitted by University student employment rules. These additional hours are determined in advance by the supervisor and are only implemented as needed.
  • Additional hours may be available in the summer, at an hourly rate, based on departmental need and supervisor approval.
  • GAs serving in the Assistant Hall Director role are provided with a furnished assigned on-campus apartment free of charge. 

GAs must fulfill the terms of the GA Compact in order to receive these benefits.

Time Commitment

  • The GA position requires a substantial time commitment, flexibility, and an open understanding of the sometimes unpredictable nature of fulfilling the duties of a student leader within RLH. The GA position is approximately 20 hours per week, but may fluctuate as responsibilities are determined by the needs of the residents. Key time commitments include:
  • Office Hours. GAs hold regular office hours during regular business hours (Monday through Friday between 8:00 a.m. and 5:00 p.m.), which are posted for students and staff. Regularly scheduled meetings are counted in these 20 hours. Office hours can be flexible to account for time spent on evening or weekend work, pending supervisor approval.
  • Meetings. GA meetings include regular departmental and area meetings, weekly staff meetings, bi-weekly or weekly supervisory meetings, and regular committee or work group meetings. 
  • Training. GAs participate in required online and in-person trainings for professional and student staff prior to the start of the fall and spring semesters. GAs also participate in ongoing development throughout the academic year. 
  • Break Coverage. GAs help prepare for check ins, check outs, opening, and closings. GAs are expected to assist with these duties around Thanksgiving, winter, spring, and summer breaks.
  • On-Call. GAs in the Assistant Hall Director role serve on an on-call rotation. On-Call entails staying within a 25-minute response to campus and responding to any issues or needs. GAs on-call must be available 24 hours a day from noon on Monday until noon the following Monday. GAs should call the Assistant Director On-Call in a timely manner when protocol dictates, and submit all on-call reports to the Assistant Director On-Call by 8:00 a.m. the next day.

Selection Timeline

  • March 1: Application open apply through VCU jobs.
  • March 15: Applications submitted by this deadline will be given preference for interviews or hire.
  • Late March: Interviews (In order to be considered for hire, all candidates invited to interview must successfully complete two rounds of phone/video conferencing interviews.)
  • May 1: Hiring offers are made by May 1. Supervisors will be in touch with GAs throughout May and June prior to the July start date. 

 

 


The Graduate Assistant of Residential Life for Selection & Development is a graduate student  live-off position supervised by the Assistant Director of Residential Life for Selection and Development. Key contributions to the department include providing significant administrative support to the Assistant Director; planning, implementing, and assessing all Residential Life & Housing undergraduate student employment recruitment and training initiatives; and assisting in marketing for Residential Life initiatives. Time commitments are generally limited to office hours and administrative tasks, but could extend into after-hours work such facilitating training opportunities and supporting departmental initiatives.

Expectations of Graduate Assistants (GA)

The GA position at VCU focuses on developing, administering, and supporting a comprehensive residence life program through the education and management of residential students. GAs are expected to uphold RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. GAs enhance each resident’s experience through promoting academic success for residents, assisting in the management of student leaders, implementing educational trainings and programming, and developing positive community leadership. 

Qualifications

Academic: During the GA term, the GA must be a full-time degree-seeking graduate student at Virginia Commonwealth University. The GA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The GA must maintain a semester and cumulative grade point average of at least a 3.0. 

University Experience: The GA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. GAs serving in the Assistant Hall Director (AHD) position are required to live in an on-campus apartment provided by RLH. 

Knowledge, Skills, and Abilities: A GA must demonstrate proficient knowledge of VCU and Residential Life & Housing policies. A GA must also be able to communicate well in group and one-on-one situations, establish oneself as a leader through positive rapports with diverse populations, and employ critical thinking skills to solve problems. At the time of application, the GA must be legally authorized to work in the United States. 

Responsibilities

All GA positions have the following responsibilities listed below in accordance to the values of Residential Life & Housing at VCU. 

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal and nonverbal interactions
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University and community resource and refer residents as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Be available, approachable, and accessible to students and staff 

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect
  • Support Office of Multicultural Student Affairs (OMSA) initiatives
  • Facilitate conversations among diverse residents to support their learning and development

Resident Centered

  • Establish oneself as a leader by developing and maintaining relationships with individual  residents through supporting student leaders and students of concern
  • Advise student leaders on the coordination and implementation of programs/activities that promote relationship building throughout the floor, building, and campus community 
  • Oversee student leaders through regular meetings and staff development exercises
  • Address community needs through the planning, implementation, attendance, and evaluation of a variety of programmatic initiatives
  • Respond to all questions, inquiries, and conflict/crisis situations efficiently and effectively 

Learning

  • Prepare for, actively engage in, and assist with training sessions, area meetings, staff meetings, one-on-one meetings, Residential Life & Housing meetings, and other developmental activities
  • Promote academic success outside of the classroom through the support of academic initiatives and programs
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies, and follow up with residents after incidents have occurred
  • Understand and follow the protocols set forth in the Gold Book, and think critically about how to effectively handle a variety of situations
  • Support residents’ development of skills related to civility, interpersonal dialogue, and responsible behaviors

Excellence

  • Treat students, guests, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to duty shifts (if applicable), meetings, reports, checking email/voicemail, addressing facility concerns, and following up on matters of student safety/security.
  • Oversee complete management (i.e., planning, implementing, budgeting, assessing, etc.) of assigned initiatives  
  • Manage multiple competing priorities, including academic, personal, and job-related demands
  • Demonstrate a positive attitude and commitment toward RLH through initiative, motivation, flexibility, teamwork, and recognizing and supporting others
  • Complete other duties as assigned by my direct supervisor and the Residential Life Leadership Team

Compensation

  • To support a GA’s participation and fulfillment of duties in the academic and residential community at VCU, RLH provides GAs with the following benefits:
  • A semester stipend for working approximately 20 hours per week during the GA term from August 10 - May 9. The GA is responsible for opting into a dining plan if desired. Note: this payment may result in changes to financial aid packages. RLH encourages GAs to consult Financial Aid to determine what financial aid adjustment, if any, might be necessary. 
  • Pay at an hourly rate during required work hours outside of the GA term, including training from July 8, 2019 to August 9, 2019, and closing from May 10, 2020 to May 15, 2020. These hours may exceed 20 hours per week, as permitted by University student employment rules. These additional hours are determined in advance by the supervisor and are only implemented as needed.
  • Additional hours may be available in the summer, at an hourly rate, based on departmental need and supervisor approval.
  • GAs serving in the Assistant Hall Director role are provided with a furnished assigned on-campus apartment free of charge. 

GAs must fulfill the terms of the GA Compact in order to receive these benefits.

Time Commitment

  • The GA position requires a substantial time commitment, flexibility, and an open understanding of the sometimes unpredictable nature of fulfilling the duties of a student leader within RLH. The GA position is approximately 20 hours per week, but may fluctuate as responsibilities are determined by the needs of the residents. Key time commitments include:
  • Office Hours. GAs hold regular office hours during regular business hours (Monday through Friday between 8:00 a.m. and 5:00 p.m.), which are posted for students and staff. Regularly scheduled meetings are counted in these 20 hours. Office hours can be flexible to account for time spent on evening or weekend work, pending supervisor approval.
  • Meetings. GA meetings include regular departmental and area meetings, weekly staff meetings, bi-weekly or weekly supervisory meetings, and regular committee or work group meetings. 
  • Training. GAs participate in required online and in-person trainings for professional and student staff prior to the start of the fall and spring semesters. GAs also participate in ongoing development throughout the academic year. 
  • Break Coverage. GAs help prepare for check ins, check outs, opening, and closings. GAs are expected to assist with these duties around Thanksgiving, winter, spring, and summer breaks.
  • On-Call. GAs in the Assistant Hall Director role serve on an on-call rotation. On-Call entails staying within a 25-minute response to campus and responding to any issues or needs. GAs on-call must be available 24 hours a day from noon on Monday until noon the following Monday. GAs should call the Assistant Director On-Call in a timely manner when protocol dictates, and submit all on-call reports to the Assistant Director On-Call by 8:00 a.m. the next day.

Selection Timeline

  • March 1: Application open apply through VCU jobs.
  • March 15: Applications submitted by this deadline will be given preference for interviews or hire.
  • Late March: Interviews (In order to be considered for hire, all candidates invited to interview must successfully complete two rounds of phone/video conferencing interviews.)
  • May 1: Hiring offers are made by May 1. Supervisors will be in touch with GAs throughout May and June prior to the July start date. 

 


An RA at VCU facilitates a safe and inclusive living environment in the residence hall by acting as a liaison between residential students and University administration. RAs are expected to uphold and demonstrate a commitment to RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. RAs enhance each resident’s experience through programming, policy education and enforcement, conflict management, quality customer service, commitment to building communities that are welcoming for all, maintaining a community presence, and role modeling good conduct and positive contributions to the residential community. 

Qualifications

Academic: During the RA term, the RA must be a full-time VCU student, enrolled in a minimum of 12 undergraduate credit hours or 9 graduate credit hours. The RA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The RA must maintain a semester and cumulative grade point average of at least a 2.50. 

University Experience: By the start of the RA term, the RA must have lived in any university housing for a minimum of one full academic year (fall + spring semesters). The RA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. Candidates awaiting adjudication cannot be hired for the position until an outcome has been rendered. 

Knowledge, Skills, and Abilities: An RA must demonstrate proficient knowledge of VCU and Residential Life & Housing policies. An RA must also be able to communicate well in group and one-on-one situations, establish oneself as a leader among peers through positive rapports with diverse populations, and employ critical thinking skills to solve problems.

Responsibilities

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal, and nonverbal interactions
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University and community resource and refer residents as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Collaborate with peers through duty shifts, building wide programs, and other team initiatives

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect
  • Support and participate in Office of Multicultural Student Affairs (OMSA) initiatives
  • Facilitate conversations among diverse residents to support their learning and development

Resident Centered

  • Establish oneself as a leader among peers by developing and maintaining relationships with individual residents
  • Empower residents to build relationships on their floor, within their residence hall, and throughout the campus community 
  • Create and maintain quality bulletin boards to educate and inform the community
  • Address community needs through the planning, implementation, and evaluation of a variety of programmatic initiatives
  • Respond to and mitigate conflict and crisis situations

Learning

  • Prepare for and actively engage in training sessions, area meetings, staff meetings, one-on-one meetings, and other developmental activities
  • Promote academic success outside of the classroom
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies, and follow up with residents after incidents have occurred
  • Think critically about how to effectively handle a variety of situations
  • Support residents’ development of skills related to civility, interpersonal dialogue, and responsible behaviors through addressing policy violations, mediating roommate conflicts, and promoting self-advocacy

Excellence

  • Treat students, guests, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to duty shifts, staff meetings, and one-on-one meetings. 
  • Submit weekly reports, incident reports, occupancy reports, program proposals, evaluations, National Residence Hall Honorary (NRHH) Of The Month nominations (OTMs), and other paperwork in a timely manner
  • Manage multiple competing priorities, including academic, personal, and position-related demands
  • Demonstrate a positive attitude and commitment toward RLH
  • Complete other duties as assigned by departmental supervising staff

Compensation

To support an RA’s participation and fulfillment of duties in the academic and residential community at VCU, RLH provides RAs with the following benefits:

  • An assigned on-campus bed space free of charge. RLH will endeavor to assign RAs to single rooms as space allows. Due to space constraints and increased demand for on-campus housing, RAs may have a roommate for the entire academic year.
  • A stipend will be added to the RA’s student account at the beginning of each semester. The RA is responsible for opting into a dining plan if desired. Note: this stipend may result in changes to financial aid packages. RLH encourages RAs to consult Financial Aid to determine what financial aid adjustment, if any, might be necessary. 

RAs must sign a Housing Contract and fulfill the terms of the RA Compact in order to receive these benefits.

Time Commitment

The RA position requires a substantial time commitment, flexibility, and an open understanding of the sometimes unpredictable nature of fulfilling the duties of a student leader within RLH. The RA position cannot be easily translated into hours worked per day or week because RA responsibilities are determined by the needs of the residents. The RA position should be the first priority after attending class and fulfilling academic responsibilities. Key time commitments include:

Academic: If the RA wishes to drop below the minimum credit hours, they must receive written permission from the AD for Selection and Development in order to retain the RA position. If the RA wishes to enroll in more than 16 credit hours or otherwise participate in an increased academic load (student teaching, internships, etc.), they must first consult with their supervisor.

Duty: Duty entails staying in the hall to be accessible, completing community rounds to maintain the safety and security of the building, and responding to any issues or needs. RAs on duty must be available from 5pm-8am on weekdays, and all day on weekends or during unexpected university closures.

Break Coverage: RAs help prepare for check ins, check outs, openings, and closings. RAs are expected to assist with these duties around Thanksgiving, winter, spring, and summer breaks. 

Training: RAs participate in required online and in-person trainings prior to the start of the fall and spring semesters. RAs also participate in ongoing development through in-service meetings. 

Meetings: RA meetings include weekly staff meetings, bi-weekly or weekly one-on-one supervisor meetings, and area meetings. 

Outside Involvement/Employment: An RA must consult with their supervisor regarding outside involvement/employment, limit involvement/employment outside of the RA position to 12 hours per week, and be available for some night and weekend duties. 

Nights Away: RAs may request nights (after 2am) and weekends away with supervisor approval.

Selection Timeline

  • Early December through mid-January: Information about online and in-person information sessions, as well as access to the online application, will be available at housing.vcu.edu.
  • Mid-late January: Application and Reference Deadline
  • Late January: GPA and Conduct Checks (Applicants who do not meet GPA and Conduct requirements will be notified in late January)
  • Late January- early February: Schedule Interviews (Applicants advancing to interviews will be invited via email by early February)
  • Early February: Interviews (In order to be considered for hire, all candidates invited to interview must attend the entire interview session)
  • March: Job Notifications will be sent to VCU email address

 


Thank you for your interest, but the RAM CAMP Leader application is currently closed. If you have any questions, please email ramcamp@vcu.edu.

 


A Residential Life and Housing (RLH) Summer Resident Assistant (RA) at VCU is a peer leader who facilitates a safe and inclusive living environment in the residence hall by acting as a liaison between residential students and University administration. Summer RAs are expected to uphold and demonstrate a commitment to RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. Summer RAs enhance each resident’s experience through programming, policy education and enforcement, conflict management, quality customer service, commitment to building communities that are welcoming for all, maintaining a community presence, and role modeling good conduct and positive contributions to the residential community. 

Qualifications

Academic: The Summer RA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The Summer RA must maintain a semester and cumulative grade point average of at least a 2.50. 

University Experience: By the start of the Summer RA’s term, the Summer RA must have lived in any university housing for a minimum of one full academic year (fall + spring semesters). The Summer RA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. Candidates awaiting adjudication cannot be hired for the position until an outcome has been rendered. Summer RAs must successfully complete a background check through HireRight and be legally authorized to work in the United States.

Knowledge, Skills, and Abilities: A Summer RA must demonstrate proficient knowledge of VCU and RLH policies. A Summer RA must also be able to communicate well in group and one-on-one situations, establish oneself as a leader among peers through positive rapports with diverse populations, and employ critical thinking skills to solve problems.

Responsibilities

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal, and nonverbal interactions
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University and community resource and refer residents as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Collaborate with peers through duty shifts, building wide programs, and other team initiatives

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect
  • Facilitate conversations among diverse residents to support their learning and development

Resident Centered

  • Establish oneself as a leader among peers by developing and maintaining relationships with individual residents
  • Empower residents to build relationships on their floor, within their residence hall, and throughout the campus community 
  • Create and maintain quality bulletin boards to educate and inform the community
  • Address community needs through the planning, implementation, and evaluation of a variety of programmatic initiatives
  • Respond to and mitigate conflict and crisis situations

Learning

  • Prepare for and actively engage in training sessions, staff meetings, one-on-one meetings, and other developmental activities
  • Promote academic success outside of the classroom
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies, and follow up with residents after incidents have occurred
  • Think critically about how to effectively handle a variety of situations
  • Support residents’ development of skills related to civility, interpersonal dialogue, and responsible behaviors through addressing policy violations, mediating roommate conflicts, and promoting self-advocacy

Excellence

  • Treat students, guests, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to duty shifts, staff meetings, and one-on-one meetings. 
  • Submit weekly reports, incident reports, occupancy reports, program proposals, and other paperwork in a timely manner
  • Manage multiple competing priorities, including academic, personal, and position-related demands
  • Demonstrate a positive attitude and commitment toward RLH
  • Complete other duties as assigned by departmental supervising staff

Compensation

To support an RA’s participation and fulfillment of duties in the academic and residential community at VCU, RLH provides RAs with the following benefits:

  • An assigned on-campus bed space free of charge. RLH will endeavor to assign RAs to single rooms as space allows. Due to space constraints and increased demand for on-campus housing, RAs may have a roommate for the entire academic year. Housing compensates Summer RAs for check ins/outs, lock outs, administrative paperwork, holding the duty phone, and other duties as assigned by the supervisor.
  • Pay at an hourly rate of $8.25 for an average of 12-16 hours per week (flexible). Hourly pay compensates Summer RAs for office hours, rounds, crisis response, programming, meetings, and training. These hours may not exceed 29 hours per week, as governed by University student employment rules.

RAs must sign a Housing Contract and fulfill the terms of the Summer RA Compact in order to receive these benefits.

Time Commitment

The Summer RA position requires a substantial time commitment, flexibility, and an open understanding of the sometimes unpredictable nature of fulfilling the duties of a student leader within RLH. The Summer RA position cannot be easily translated into hours worked per day or week because Summer RA responsibilities are determined by the needs of the residents. The Summer RA position should be the first priority after attending class and fulfilling academic responsibilities. Key time commitments include:

  • Academic: If the Summer RA wishes to participate in an increased academic load (student teaching, internships, etc.), they must first consult with their supervisor.
  • Duty: Duty entails staying in the hall to be accessible, completing community rounds to maintain the safety and security of the building, and responding to any issues or needs. Summer RAs on duty must be available from 4:30pm-8am on weekdays, and all day on weekends or during unexpected university closures.
  • Break Coverage: Summer RAs help prepare for check ins, check outs, openings, and closings. 
  • Training: Summer RAs participate in required online and in-person trainings. 
  • Meetings: Summer RA meetings include weekly staff meetings, bi-weekly or weekly one-on-one supervisor meetings, and RLH meetings as necessary. 
  • Outside Involvement/Employment: A Summer RA must consult with their supervisor regarding outside involvement/employment and be available for some night and weekend duties. Summer RAs with additional paid positions on campus must limit their combined employment to 29 hours per week.  
  • Nights Away: Summer RAs may request nights (after 2am) and weekends away with supervisor approval.

Selection Timeline

  • Early February: Application opens visit VCU Jobs to apply.
  • Feb. 22: Priority Application Deadline (Applications submitted by this deadline will be given preference for interviews or hire)
  • Late February: GPA and Conduct Checks (Applicants who do not meet GPA and Conduct requirements will be notified in late January.)
  • Around Spring Break: Schedule Interviews (Applicants advancing to interviews will be invited via email right before or during Spring Break.)
  • March 11 – 15: Interviews (In order to be considered for hire, all candidates invited to interview must attend the entire interview session.)
  • Early April: Notification (Offers are extended via email to vcu.edu address. Hired employees must undergo a background verification conducted by VCU Human Resources per University standards and policy.)

 


A Facilities Assistant at VCU facilitates a safe and inclusive living environment in the residence hall by helping to facilitate a safe and healthy environment. Facilities Assistants are expected to uphold and demonstrate a commitment to RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. Facilities Assistants enhance the resident experience through escorting contractors, building walks, assessing spaces for readiness, and assisting with other duties as assigned with the the Facilities Coordinators or Assistant Director of Facilities. 

Qualifications

Academic: The Facilities Assistants must remain in good academic standing as defined by the University and the academic program in which they are enrolled. Facilities Assistants must maintain a semester and cumulative grade point average of at least a 2.2.

Knowledge, Skills, and Abilities: Facilities Assistants must demonstrate proficient knowledge of VCU and Residential Life & Housing policies. Facilities Assistants must also be able to communicate well to students and supervisors, Must have a strong attention detail, demonstrate a high level of professionalism, work ethic, and organizational and time management skills. 

Responsibilities

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal, and nonverbal interactions
  • Know and utilize available resources
  • Serve as a knowledgeable University and community resource and refer residents as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Collaborate with peers through duty shifts, building wide programs, and other team initiatives

Inclusion & Diversity

  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect

Learning

  • Prepare for and actively engage in training sessions, staff meetings, and other developmental activities
  • Promote academic success outside of the classroom
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies
  • Think critically about how to effectively handle a variety of situations 

Excellence

  • Treat students, contractors, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role.
  • Submit reports in a timely manner
  • Demonstrate a positive attitude and commitment toward RLH
  • Complete other duties as assigned by departmental supervising staff

Compensation

To support a Facilities Assistants participation and fulfillment of duties in residential community at VCU, RLH provides Facilities Assistants with the following benefits:

  • Pay at an hourly rate of $9.50 for an average of 12-16 hours per week (flexible) during the academic semesters. Hours can increase to 25-39 hours per week during off times and summer.  

Selection Timeline

  • Early February: Application opens visit VCU Jobs to apply.
  • Feb. 22: Priority Application Deadline (Applications submitted by this deadline will be given preference for interviews or hire)
  • Late February: GPA and Conduct Checks (Applicants who do not meet GPA and Conduct requirements will be notified in late January.)
  • Around Spring Break: Schedule Interviews (Applicants advancing to interviews will be invited via email right before or during Spring Break.)
  • March 11 – 15: Interviews (In order to be considered for hire, all candidates invited to interview must attend the entire interview session.)
  • Early April: Notification (Offers are extended via email to vcu.edu address. Hired employees must undergo a background verification conducted by VCU Human Resources per University standards and policy.)

A Residential Life and Housing (RLH) Conference Assistant (CA) at VCU facilitates a safe and inclusive living environment in the residence hall by acting as a liaison between summer conference guests and University administration. CAs are expected to uphold and demonstrate a commitment to RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. CAs enhance each guest’s experience through quality customer service starting with pre-arrival preparations, 24/7 on-call assistance, and easy check-out procedures. 

The CA reports directly to the Assistant Director for Conference & Mail Services. The primary responsibilities of this position are: serving as the liaison between each conference that visits VCU and the Summer Conference Team to ensure that each conference runs smoothly, and serving as the representative for Conference Services in the residence halls for our guests. The CA will work an average of 29 hours per week and is required to live on campus in an assigned residence hall. The CA position will require night and weekend work to include on duty and on call overnight. The CA will work April 25th through August 24th and will also be Volunteer Coordinators during Ram Camp Move-In and 9 Month Move-In ( Must be available to work August 11 and August 17).

Qualifications

Academic: The CA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The Summer CA must maintain a semester and cumulative grade point average of at least a 2.2. 

University Experience: By the start of the CA’s term, the CA must have lived in any university housing for a minimum of one full academic year (fall + spring semesters). The CA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. Candidates awaiting adjudication cannot be hired for the position until an outcome has been rendered. CAs must successfully complete a background check through HireRight and be legally authorized to work in the United States.

Knowledge, Skills, and Abilities: A CA must demonstrate proficient knowledge of VCU and RLH policies. A CA must also be able to communicate well in group and one-on-one situations, establish oneself as a leader among peers through positive rapports with diverse populations, and employ critical thinking skills to solve problems.

Responsibilities

Collaboration

  • Communicate clearly with guests, supervisor, and campus partners through written, verbal, and nonverbal interactions
  • Maintain daily contact with the Conference Planner of each conference staying on campus to ensure that all conference needs are being met and to address any suggestions they might have to improve the quality of the conference
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University and community resource and refer guests as appropriate
  • Contribute to the success of the department by addressing individual and group needs
  • Collaborate with peers through duty shifts, building wide programs, and other team initiatives
  • Collaborate with the AD to maintain accurate data entry for all summer group reservations and to produce detailed group reports for department benchmarking

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect

Resident Centered

  • Create and maintain quality bulletin boards to educate and inform the summer conference guests about VCU’s campus and surrounding community
  • Respond to and mitigate conflict and crisis situations
  • Assist conference guests with their needs and act as their main contact while on campus
  • Ensure all guest rooms are clean and ready for conference groups, including proper distribution of linens (immediately report any discrepancies directly to the AD) 
  • Provide continuous customer service for conference guests 

Learning

  • Prepare for and actively engage in training sessions, staff meetings, one-on-one meetings, and other developmental activities
  • Promote academic success outside of the classroom
  • Understand, educate, and reinforce the VCU Student Code of Conduct and RLH policies, and follow up with residents after incidents have occurred
  • Think critically about how to effectively handle a variety of situations
  • Support residents’ development of skills related to civility, interpersonal dialogue, and responsible behaviors through addressing policy violations, mediating roommate conflicts, and promoting self-advocacy

Excellence

  • Positively represent the University to conference guests and University faculty/staff
  • Treat students, guests, and staff with courtesy and respect
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to duty shifts, staff meetings, and one-on-one meetings. 
  • Submit weekly reports, incident reports, occupancy reports, and other paperwork in a timely manner
  • Manage multiple competing priorities, including academic, personal, and position-related demands
  • Demonstrate a positive attitude and commitment toward RLH
  • Complete other duties as assigned by departmental supervising staff
  • Create, distribute, and analyze Satisfaction Surveys at the conclusion of every conference in order to better serve conferences in the future

Compensation

To support a CA’s participation and fulfillment of duties in the academic and residential community at VCU, RLH provides CAs with the following benefits:

  • An assigned on-campus bed space free of charge. 
  • Pay at an hourly rate of $8.50 for an average of 15-29 hours per week (flexible). 

CAs must sign a Housing Contract and fulfill the terms of the CA Compact in order to receive these benefits.

Time Commitment

The CA position requires a substantial time commitment, flexibility, and an open understanding of the sometimes unpredictable nature of fulfilling the duties of a student leader within RLH. The CA position cannot be easily translated into hours worked per day or week because CA responsibilities are determined by the needs of the guests. The CA position should be the first priority after attending class and fulfilling academic responsibilities. Key time commitments include:

  • Academic: If the CA wishes to participate in an increased academic load (student teaching, internships, etc.), they must first consult with their supervisor.
  • Duty: Duty entails staying in the hall to be accessible, completing community rounds to maintain the safety and security of the building, and responding to any issues or needs. CAs on duty must be available from 4:30pm-8am on weekdays, and all day on weekends or during unexpected university closures.
  • Training: CAs participate in required online and in-person trainings. 
  • Meetings: CA meetings include weekly staff meetings, and RLH meetings as necessary. 
  • Move-In: CA’s must be available to work August 11 and 17 for Ram Camp and 9-Month Move-In
  • Outside Involvement/Employment: A CA must consult with their supervisor regarding outside involvement/employment and be available for some night and weekend duties. CAs with additional paid positions on campus must limit their combined employment to 29 hours per week.  
  • Nights Away: CAs may request nights and weekends away with supervisor approval.

Selection Timeline

  • Early February: Application available through VCU Jobs.  
  • Feb. 22: Priority Application Deadline (Applications submitted by this deadline will be given preference for interviews or hire)
  • Around Spring break: Schedule Interviews (Applicants advancing to interviews will be invited via email right before or during Spring Break.)
  • March 11 – 15: Interviews (In order to be considered for hire, all candidates invited to interview must attend the entire interview session)
  • Early April: Offers are extended via email to vcu.edu address. Hired employees must undergo a background verification conducted by VCU Human Resources per University standards and policy.

 


The Residential Life and Housing (RLH) Information Desk Assistant (DA) is a customer-service based student staff position. Under the supervision of a full-time professional Desk Coordinator, a DA’s primary responsibilities include serving as a resource for students at a front desk in each residence hall, assisting in maintaining the safety and security of the community, assisting with administrative tasks (related to occupancy management, community development, and incident response), submitting work orders for maintenance needs, and disseminating information to students and guests. A DA serves as a role model for students in every aspect of residential living and is expected to know various campus resources available to students.

Qualifications

Candidates must meet the following qualifications to be eligible to apply for, be hired to, and maintain employment in a DA position:

  • Must be legally authorized to work in the United States (International students should consider reviewing their Visa parameters to ensure eligibility for work)
  • Must be enrolled as a current Virginia Commonwealth University student 
  • Must be in good academic standing with VCU, maintaining at least a 2.2 semester and cumulative GPA 
  • Must be in good disciplinary standing with VCU (not currently on disciplinary probation or banned from a Residential Life and Housing facility)
  • Must qualify for employment via an employment background check through HireRight and VCU Human Resources
  • Possess strong communication and customer service skills
  • Demonstrate a personable, approachable, and friendly attitude in customer service interactions
  • Possess knowledge of VCU resources and campus
  • Possess knowledge of VCU Residential Life and Housing policies and facilities 

Responsibilities

Collaboration

  • Represent and support the Department of Residential Life and Housing in interactions with students, faculty, staff, parents and guests
  • Provide reliable, responsible, and responsive assistance to other employees of Residential Life and Housing and other University officials, such as performing certain administrative duties
  • Contribute to Residential Life and Housing administrative needs by providing prompt support with tasks, including but not limited to: completing all logs accurately and timely, assisting with check-in and check-out procedures, submitting work orders, as well as other tasks assigned by all personnel in Residential Life and Housing 
  • Work as part of a hall staff team and actively support other staff members’ efforts
  • Ensure continuity of service and never leave the desk unattended; communicate with staff before and after shifts to discuss transition, needs, and ongoing safety and/or security issues

Inclusion and Diversity

  • Review the University’s non-discrimination and sexual misconduct policies to ensure that staff do not engage in discrimination, sexual harassment, or other misconduct that would contribute to a hostile environment or constitute a violation of University policy
  • Report all incidents or experiences of harassment or discrimination to the University as trained
  • Provide consistent, excellent service to all individuals interacting with the Information Desk with service that is respectful and courteous; ensure that members of the community feel welcome in the lobby environment
  • Role model positive behavior and demonstrate the values of Residential Life and Housing, and the University

Resident-Centered

  • Assist with the safety and security of the residence halls by checking residents and guests in accordingly per the protocols defined, and as trained
  • Immediately communicate and document policy violations and issues of concern to the appropriate Residential Life and Housing staff member
  • Maintain confidentiality with regards to policy violations and student behavioral concerns as directed by the Department of Residential Life, University policy, and the Family Educational Rights and Privacy Act (FERPA)
  • Show flexibility and adaptability in the performance of your duties in order to respond to the changing needs, situations, and personalities of students, parents, staff, and guests

Learning

  • Take initiative, ownership, and investment as a staff member in displaying a positive work ethic and encourage this approach with peers
  • Be knowledgeable of and abide by community expectations and University and Departmental policies including, but not limited to those found in the Student Code of Conduct, the Guide to Residential Living and the Housing Contract
  • Provide information and education to students, parents, staff, and guests regarding community standards, including, but not limited to: the mission, vision, and values of the Department of Residential Life and Housing 
  • Attend DA staff meetings, trainings, scheduling meetings, individual supervision and evaluation meetings and other meetings as directed by supervisors and Residential Life and Housing 

Excellence

  • Provide prompt, friendly service to all customers (residents, staff, faculty, parents, guests) 
  • Demonstrate responsible decision making, communication (including social media), and problem solving
  • Greet and be aware of all persons entering the building to ensure a welcoming, inclusive environment for all who enter a residence hall
  • Maintain a working knowledge of Residential Life and Housing policies, procedures, and resources, as well as VCU information, to make referrals as necessary 
  • Answer desk telephone and accurately direct calls to the proper location or take messages for appropriate personnel and deliver appropriately
  • Assist in disseminating Residential Life and Housing or University information to residents as directed

Compensation

Desk Assistants are compensated on an hourly basis at $8.50/hour.  DAs are responsible for managing their own time-clock, and communicating availability and scheduling needs with their direct supervisor appropriately.

Time Commitment

Desk Assistants must be willing to work at least 12 hours a week. DAs can not work more than 29 hours a week, per University policy. DAs must be available to attend regular trainings, and staff meetings as scheduled. 

Selection Timeline

  • Early February: Application available through VCU Jobs.  
  • Feb. 22: Priority Application Deadline (Applications submitted by this deadline will be given preference for interviews or hire)
  • Around Spring break: Schedule Interviews (Applicants advancing to interviews will be invited via email right before or during Spring Break.)
  • March 11 – 15: Interviews (In order to be considered for hire, all candidates invited to interview must attend the entire interview session)
  • Early April: Offers are extended via email to vcu.edu address. Hired employees must undergo a background verification conducted by VCU Human Resources per University standards and policy.

 

 


A Residential Life and Housing (RLH) Mail Service Assistant (MA) at VCU is responsible for acting as a liaison between external mail carriers such as (USPS, AMAZON, FedEX, etc) and residential students. MAs are expected to uphold and demonstrate a commitment to RLH values: Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. MAs enhance each resident’s experience through quality customer service in everyday mail and package management. Successful candidates must exhibit: excellent verbal and written communication skills, the ability to critically think/problem solve, a professional image, and a high level of integrity. Student workers should be flexible regarding which hall they work in and be prepared to work in any of our 5 mail center locations. This student worker position will report to the Mail Services Coordinator for Residential Life and Housing. Lead Mail Service Assistants will also assist in managing fellow student staff members. Hours will vary based on classification. 

Qualifications

Academic: The MA must remain in good academic standing as defined by the University and the academic program in which they are enrolled. The MA must maintain a semester and cumulative grade point average of at least a 2.50. 

University Experience: The MA must act in accordance with all federal, state, and local laws, and remain in good conduct standing (not currently on disciplinary probation, deferred suspension, or banned from any residential facility) as governed by University and Housing policies. Candidates awaiting adjudication cannot be hired for the position until an outcome has been rendered. MAs must successfully complete a background check through HireRight and be legally authorized to work in the United States.

Knowledge, Skills, and Abilities

  • MA must demonstrate proficient knowledge of VCU and RLH policies 
  • Excellent verbal and written communication skills
  • Effective problem solving, critical thinking, and decision-making skills
  • Willingness to learn, ask for help, or redirect to higher authority if unsure of answer
  • Basic understanding of customer service values and philosophy
  • Ability to lift 20 pounds 
  • Availability to work weekends and seasonal breaks 
  • Be professional, enthusiastic, and approachable

Responsibilities

Collaboration

  • Communicate clearly with students, supervisor, and campus partners through written, verbal, and nonverbal interactions
  • Know and utilize available resources, including RLH staff, campus partners, and community resources
  • Serve as a knowledgeable University resource and refer residents as appropriate
  • Contribute to the success of the department by relaying mail service’s issues and/or concerns to the Mail Services Coordinator
  • Communicate the current status of mail and package processing with peers during shift transition

Inclusion & Diversity

  • Expand own knowledge about people with differing values, perspectives, experiences, and identities
  • Address inappropriate, insensitive, or intolerant behavior with sensitivity to the potentially conflicting needs of the individuals involved in a manner that deescalates tension and conflict
  • Promote civility and inclusiveness within the community by treating all individuals with fairness, equality, and respect

Resident Centered

  • Ensure proper handling of all mail and packages delivered to mail centers
  • Promptly deliver mail to any resident or staff member at a mail center
  • Proactively organize, forward, or return mail at set time intervals to ensure efficient service to residents
  • Show flexibility and adaptability in the performance of your duties in order to respond to the changing needs, situation, and personalities of residents, staff, and peers. 

Learning

  • Actively engage in training sessions, staff meetings, one-on-one meetings, and other developmental activities
  • Understand, educate, and reinforce the expectations and University and Departmental policies including those found in the Mail Services Manual, VCU Student Code of Conduct, and RLH policies, and the Guide to Residential Living
  • Think critically about how to effectively handle a variety of situations

Excellence

  • Greet all residents and mail carriers ensure a welcoming, inclusive environment for all who enter a residence hall
  • Provide prompt, friendly service to all customers (residents, staff, faculty, parents, guests)
  • Be punctual and reliable in responding to all administrative and functional components of the role, including, but not limited to being on time for every scheduled shift, staff meetings, and one-on-one meetings, securing coverage of work shift if a planned absence is necessary 
  • Process and sort all mail arriving before or during your shift
  • Maintain cleanliness and organization of each mail center by following the set protocol
  • Manage multiple competing priorities, including academic, personal, and position-related demands
  • Recognize and respond effectively in emergencies in accordance with RL&H procedures
  • Report any facility and/or equipment issues immediately to the Mail Services Coordinator
  • Demonstrate a positive attitude and commitment toward RLH
  • Complete other duties as assigned by departmental supervising staff

Compensation

Mail Service Assistants are compensated an hourly rate of $8.25 for an average of 12-16 hours per week (flexible). Hourly pay compensates mail center hours, meetings, and training. MAs are responsible for managing their own time-clock, and communicating availability and scheduling needs with their direct supervisor appropriately. 

Time Commitment

MAs work an average of 12-16 hour per week (flexible). These hours may not exceed 29 hours per week, as governed by University student employment rules. RAs serving as MAs may not exceed more than 15 hours per week.

Key time commitments include

  • Break Coverage: MAs provide seasonal break coverage in mail centers 
  • Training: MAs participate in required online and in-person trainings 
  • Outside Involvement/Employment: MA must consult with their supervisor regarding outside involvement/employment and be available for some weekend and seasonal break duties. MAs with additional paid positions on campus must limit their combined employment to 29 hours per week. RAs serving additionally as MAs may not exceed more than 15 hours per week in any mail center.

Selection Timeline

  • Early February: Application available through VCU Jobs.  
  • Feb. 22: Priority Application Deadline (Applications submitted by this deadline will be given preference for interviews or hire)
  • Around Spring break: Schedule Interviews (Applicants advancing to interviews will be invited via email right before or during Spring Break.)
  • March 11 – 15: Interviews (In order to be considered for hire, all candidates invited to interview must attend the entire interview session)
  • Early April: Offers are extended via email to vcu.edu address. Hired employees must undergo a background verification conducted by VCU Human Resources per University standards and policy.

 


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