VISION

Residential Life & Housing at VCU will be a premier urban, public on-campus community providing a one-of-a-kind residential experience.

MISSION

Residential Life & Housing at VCU provides safe, inclusive, and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship and personal growth.

Values

Guiding this mission is a set of departmental values, which complement the core values of the institution.

Collaboration

We value the exchange of ideas and solutions through internal and external partnerships. This value is exemplified through the enhancement of the residential experience through training, community building, policy development, and integration of services.

Inclusion & Diversity

We value celebration, exploration, and understanding among people, ideas and culture. This value is exemplified through creation of a safe environment for all students to explore identities of self and others; and promoting a life-long commitment to successful living in a global community; and ensuring that policies, programs and services are inclusive and reflect the diversity of our community.

Resident Centered

We value and recognize that our residents are at the core of our mission and practices. This value is exemplified in our commitment to encouraging and promoting the student voice and providing opportunities for comprehensive student learning, student development and student leadership.

Learning

We value academic and personal success for all students. This value is exemplified through our emphasis on engagement and education outside the classroom and ensuring a dynamic residential setting where discovery, challenge and support, innovation and respectful discourse are paramount to the on-campus experience of the student.

Excellence

We value the individual and collective pursuit of exceptional practice in our work and relationships. This value is exemplified through high expectations of our staff and students in the residential community. Staff and students are continually seeking ways to contribute to the future of the department, division, institution and profession.

We as individuals and as a collective, are committed to building communities that are welcoming for all cultures, backgrounds, beliefs and abilities. We create exceptional residential learning communities that value all of our members regardless of race, color, religion, national or ethnic origin, age, sex (including pregnancy), political affiliation, veteran status, family medical and genetic information, sexual orientation, gender identity, gender expression or disability. These communities provide a safe space for students and staff to explore their multi-layered identities while learning and growing with others.

We demonstrate our commitment to diversity and inclusion in tangible ways, including:

  • Training professional and student staff in areas of multicultural competence during fall, winter and spring trainings and ongoing professional development opportunities
  • Offering gender-unrestricted housing through the Gender Neutral Housing program
  • Creating and maintaining freshmen living-learning communities focused on inclusion and social justice with the Lavender House and Mosaic Community
  • Implementing programs that promote social justice, the exploration of culture, personal growth and community development
  • Mediating conflict between students in shared living spaces
  • Collaborating with the Office of Multicultural Student Affairs and other campus and community partners to further promote understanding, learning, growth and celebration such as: Social Justice Student Conference, Tunnel of Oppression, Lavender Empowerment Summit and Hump Day Dialogues on Tour
  • Engaging students in challenging and purposeful dialogues about diversity, inclusion and social justice
  • Developing and maintaining facilities that are accessible for all members of our community
  • Encouraging students to explore identities outside of their comfort zones
  • Creating intentional opportunities through the RA position, Community Councils, RHA and NRHH for student leadership and peer education

Brittany Adams

Coordinator of Desk Operations
adamsbl@vcu.edu
(804 )827-2442

Rebekah Allen

Area Administrative Assistant
Cabaniss Hall
rhallen@vcu.edu
(804) 828-1800

Shannon Arnette

Office Manager for Residential Life
Central Housing
smarnette@vcu.edu
(804) 828-7666

Latiesa Barrier

Area Administrative Assistant
Rhoads, Brandt and The Honors College
lbarrier@vcu.edu
(804) 827-0974

Andrea Becker

Associate Director of Residential Initiatives
Central Housing
ahbecker@vcu.edu
(804) 828-7666

Megan Becker, Ed.D

Associate Director of Residential Life
Central Housing
mebecker@vcu.edu
(804) 828-7666

Michael Booker

Broad & Belvidere
mabooker@vcu.edu
(804) 827-2444

Cristin Byrd

Area Administrative Assistant
Grace & Broad
clbyrd@vcu.edu
(804) 827-5323

Lisa Cooper

Assistant Director of Residential Life for
Leadership Programs
Central Housing
lcooper4@vcu.edu
(804)-828-7666

David Draper

Hall Director
Ackell Residence Center
(804) 827-0383
drdraper@vcu.edu

Erin Edwards

Hall Director
Grace & Broad and West Grace South
(804) 827-5323
ebedwards@vcu.edu

Joshua Edwards

Desk Coordinator
The Honors College
edwardsbucjl@vcu.edu
(804) 827-1288

Fletcher Ferguson

Assistant Director of Residential Life
Central Housing
fjferguson@vcu.edu
(804) 828-7666

Sharon Fisher

Area Administrative Assistant
West Grace South
sefisher@vcu.edu
(804) 828-0206

Cinnamon Francis

Area Administrative Assistant
West Grace North
cfrancis3@vcu.edu
(804) 828-7848

Ashley Gaddy

Assistant Director of Residential Life for Multicultural Affairs
University Student Commons
abgaddy@vcu.edu
(804) 828-7666

Regina Gibson

Area Administrative Assistant
Ackell Residence Center
gibsonrt2@vcu.edu
(804) 827-0383

Zach Harrison

Hall Director
Cabaniss
zcharrison@vcu.edu
(804) 828-1800

Samantha Hill

Assistant Director of Residential Life
Central Housing
sahill@vcu.edu
(804) 828-7666

Lerone Joseph

Assistant Director of Residential Life
Central Housing
lhjoseph@vcu.edu
(804) 828-7666

Dennis Kerwin

Hall Director
(804) 828-0206
West Grace South, Rhoads, Brandt
djkerwin@vcu.edu

Hannah Leopold

Graduate Assistant
leopoldhr@mymail.vcu.edu

Carlo Lewis

Desk Coordinator
The Honors College
lewisce2@vcu.edu
(804) 827-1288

Monquell Middleton

Hall Director
West Grace North
mamiddleton@vcu.edu
(804) 828-7848

Madison Miller

Graduate Assistant for Selection and Development
millermn3@mymail.vcu.edu
(804) 828-7666

Wayne Murray

Area Administrative Assistant/ Office Manager for
Cary & Belvidere and Gladding Residence Center
wlmurray@vcu.edu
(804) 828-7666

Richard Parker

Hall Director
Broad & Belvidere
(804) 827-2444
parkerrc@vcu.edu

Laura Jo Rieske

Assistant Director of Residential Life
for Selection and Development
Central Housing
(804) 828-7666
ljrieske@vcu.edu

Nick Rivers

Hall Director
Grace & Broad Residence Center and Johnson Hall
nrivers@vcu.edu
(804) 827-5323

Gavin Roark

Director of Residential Life & Housing
Central Housing
groark@vcu.edu
(804) 828-7666

Justin Shreve

Hall Director
Cary & Belvidere, Gladding Residence Center III
and The Honors College
jlshreve@vcu.edu
(804) 828-7666

Corey Sims

Corey Sims
Area Administrative Assistant
Johnson Hall
cbsims@vcu.edu
(804) 828-1427

Rihana Spinner

Graduate Assistant,
Leadership Programs
spinnerrd@mymail.vcu.edu
(804) 828-7666

Peter Wallen

Desk Coordinator
The Honors College
wallenpd@vcu.edu
(804) 827-1288

Chantel Washington

Graduate Assistant
washingtoncr@mymail.vcu.edu

Samuel West

Desk Coordinator
The Honors College
westsj@vcu.edu
(804) 827-1288

Vacant

Hall Director
West Grace South

Jessica Hubbard

Graduate Assistant of Residential Life for Multicultural Affairs

Vacant

Graduate Assistant

Vacant

Assistant Director of Assessment
Central Housing

Vacant

Assistant Director of Residential Life for Conduct
Central Housing

Vacant

Vacants
The Honors College and
The Gladding Residence Center

Vacant

Hall Director
Brandt Hall

Jessica Buchanan

Assistant Director of Marketing & Communications
Central Office
buchananjb@vcu.edu
(804) 828-7666

Josh Ferrari

Assistant Director of Administration
Central Office
jferrari@vcu.edu
(804) 828-7666

Jane Firer

Associate Director of Administration
Central Office
jefirer@vcu.edu
(804) 828-7666

Jennifer Marsland

Executive Secretary/ Administrative Assistant
Central Office
jmarsland@vcu.edu
(804) 828-7666

Robin Martin

Admin Assistant, Administration
Central Office
rdmartin@vcu.edu
(804) 828-7666

Barbara Sabol

Assignment Coordinator
Central Office
bsabol@vcu.edu
(804) 828-7666

Kevin Wade, Ed.D

Sr. Associate Director of Administrative
Services
Central Office
krwade@vcu.edu
(804) 828-7666

Taylor Walsh

Assignment Coordinator
Central Office
tnwalsh@vcu.edu
(804) 828-7666

Kevin Baker

Assistant Director of Facilities
Central Office
krbaker@vcu.edu
(804) 828-7666

Gary Brower

Assistant Director for Housing Facility Projects
Central Office
mgbrower@vcu.edu
(804)-828-7666

Tenecia Dixon

Housing Facilities Coordinator (Physical Plant)
Physical Plant

James Fitzgerald, III

Residence Hall Mail Services Coordinator
Central Office
jefitzgerald@vcu.edu
(804) 828-8242

Fawn Goode

Facility Coordinator for
Cabaniss, Brandt, Rhoads, Johnson and The Honors College
Central Office
fanolan@vcu.edu
(804) 828-1698

Richard Karabiac

Director of Facilities Services
For Student Affairs (Physical Plant)
Central Office
rpkarabiac@vcu.edu
(804) 828-7666

Allison Patel

Associate Director of Facilities & Event Services
Central Office
agpatel@vcu.edu
(804) 828-7666

Nichole Smithson

Assistant Director for Conferences & Special Projects
Central Office
nmsmithson@vcu.edu
804-828-7666

Brent Sprouse

Facility Coordinator for Ackell, Broad & Belvidere, Cary & Belvidere
Grace & Broad, West Grace North and West Grace South
Central Office
bgsprouse@vcu.edu
804-828-1794

Shonda Pulley

Human Resource Assistant, Central Housing

George Kelly

Assistant Director of Business & Personnel Services, Central Housing

Ann McKee

Accounts Receivable Clerk, Central Housing

Mildred White

Accounts Payable Clerk, Central Housing

Professional Employment Opportunities

Virginia Commonwealth University (VCU) invites applications for the position of Associate Director of Residential Life.  The mission of Residential Life & Housing at VCU is to provide safe, inclusive, and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship, and personal growth. Additionally, we have five departmental values that fall in line with the core values of the institution. The five departmental values are Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence.  These values serve as the foundation of our work within the department. More information about the values of our department visit housing.vcu.edu/about.

About the University
Virginia Commonwealth University is a premier urban public research university focused on academic success. Established in 1838 and located on 144 acres in downtown Richmond, VA, we currently enroll approximately 31,288 students. Learn more about living in Richmond, VA. VCU takes pride in its nationally ranked academic programs and academic medical center, research and scholarly productivity, and engagement with the communities it serves and changes. 

Principal Functions and Duties
The Assistant Director of Residential Life for Conduct works within the Residential Life team to foster a residential environment that fulfills the goals and vision of the Department of Residential Life & Housing Mission to provide: safe, inclusive, and well-maintained facilities that build intentional communities to empower residents in their academic excellence, citizenship and personal growth. The Assistant Director of Residential Life for Conduct is a Masters Level, full-time, experienced professional who will serve as part of the Residential Life Assistant Director team responsible for the education and daily management of approximately 5,700 on-campus students. The position will report to the Associate Director of Residential Life (FAF100). The role of the Assistant Director of Residential Life for Conduct is to enhance the living-learning experience by providing a holistic approach to working with staff and residents. The Assistant Director of Residential Life for Conduct will assist with all areas of residential life related to conduct oversight. Principle responsibilities include: direct point of contact for conduct case management within Residential Life & Housing, Hearing officer for policy infractions including higher level residential policy infractions, serve as Maxient Level 5 representative for Residential Life & Housing, directly supervise the RLH Coordinator of Information Desk Operations, VCUPD security liaison, oversee conduct policy and training related to residential student population, make recommendations to conduct process for residential students, on-call crisis response; serve as member of Student Assistance & Support team. This person will collaborate with various campus partners across the Division of Student Affairs as well as the University.

Minimum Hiring Standards
Master’s degree required in Student Personnel, Higher Education, Counseling or a related field. A minimum of three years professional experience in residence life/housing/conduct; Effective communication skills (oral and written); Crisis management experience; Ability to build teams and work collaboratively; Strong organizational skills with attention to detail and accuracy; Ability to work well under pressure with multiple and changing deadlines; Demonstrated proficiency utilizing technology such as web applications, online systems, database software, and standard office packages (word processing, spreadsheet, electronic mail).

Ability to work independently and as part of a team, manage several responsibilities at the same time, resolve problems using initiative and sound judgment. Ability to collect, interpret, and report data and to write informational materials and reports. Strong interpersonal skills; Knowledge of student learning theory and developmental outcomes, and experience in its application. Demonstrated experience working in and fostering a diverse University Academic Professional, staff, and student environment; and commitment to do so as a University Academic Professional member at VCU.

Preferred Qualifications
Previous Residence Life live-in experience; demonstrated commitment to working with students and staff through the conduct process; student conduct and crisis response experience; experience with conduct software system; budget experience; and involvement with student leadership/advising. Experience collaborating with administrative services, operations, and facilities.

Compensation and Anticipated Start Date
$53,000 to $56,500 as well as a competitive benefits package.

Application Process
Please visit vcujobs.com/postings/76102 to apply. Application packages must include a letter of intent, resume, and contact information of three references. For additional information please contact Shondonesia Pulley at (804) 828-7666 or visit our website housing.vcu.edu. The position will be open until filled. Only electronic applications submitted through vcujobs.com will be accepted.

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability


Virginia Commonwealth University (VCU) invites applications for the position of Associate Director of Residential Life.  The mission of Residential Life & Housing at VCU is to provide safe, inclusive, and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship, and personal growth. Additionally, we have five departmental values that fall in line with the core values of the institution. The five departmental values are Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence.  These values serve as the foundation of our work within the department. More information about the values of our department visit housing.vcu.edu/about.

About the University
Virginia Commonwealth University is a premier urban public research university focused on academic success. Established in 1838 and located on 144 acres in downtown Richmond, VA, we currently enroll approximately 31,288 students. Learn more about living in Richmond, VA. VCU takes pride in its nationally ranked academic programs and academic medical center, research and scholarly productivity, and engagement with the communities it serves and changes. 

Principal Functions and Duties

The Assistant Director of Assessment is a Masters Level, full-time, experienced professional who will serve as part of the Residential Life Assistant Director team and will work to increase departmental knowledge of student experiences, program effectiveness, student learning, and best practices for residential engagement. The Assistant Director will provide coordination and expertise in designing, implementing, and interpreting assessment, evaluation, and research projects. In collaboration with departmental leadership, the Assistant Director will work to design and implement the departmental assessment plan, create and deploy assessment tools, and interpret and disseminate outcomes to the department and campus partners. The position will report to the Associate Director of Residential Initiatives.

The role of the Assistant Director of Assessment is to provide leadership and direction for departmental learning and assessment. Principle responsibilities include: planning, implementation, interpretation and dissemination of departmental assessment efforts. The individual in this position will be responsible for the preparation and implementation of the departmental assessment plan, evaluation of signature events and high impact practices, and interpreting data to provide recommendations that will enhance program effectiveness. In addition, the position will work with Assistant Directors of Residential Life to provide support for area specific initiatives throughout the year such as student staff training, Ram Camp, Living Learning Communities, staff evaluations, and program models.

Program and Department Initiatives

A. Assessment Coordination and Development

  • Create and coordinate departmental assessment and evaluation including data collection, management, and dissemination
  • Ensure departmental assessment efforts support departmental, divisional, and university mission, vision, and values. 
  • Utilize established principles of measurement theory to develop rigorous, valid, and reliable instruments that assess student learning and satisfaction, or evaluation of programs and services.
  • Develop and maintain an assessment template for living learning communities including pre, post, and mid-year assessments. 
  • Consult with members of department to provide expertise in designing, implementing, and interpreting assessment, evaluation, and research projects.
  • Serve on the divisional assessment committee. 
  • Cultivate partnerships with Institutional Research, Planning and Decision Support, and the Division of Student Affairs Assessment.
  • Provide monthly departmental updates and share important data.
  • Develop and implement methods to share data regularly with students and campus partners to inform them of our work.
  • Identify and utilize institutional and national metrics to measure student learning and development.
  • Create and administer assessment of signature programs.
  • Identify opportunities to assess High Impact Practices and ground results/recommendations in current theoretical frameworks and best practices. 
  • Prepare annual departmental assessment reports as needed.
  • Availability – Be available and visible to residents and staff; serve as a positive role model; maintain office hours; understand the nature of work may require some night and weekend hours; attend departmental functions. 
  • Utilize analytic software, technology, and data visualization tools to showcase data in formats that promote knowledge and support data-driven decisions

B. Assessment Leadership 

  • Chair the departmental Assessment Committee.
  • Determine professional development needs of staff regarding assessment, evaluation, and research.
  • Coordinate assessment workshops or competency development plans for Residence Life and Housing staff.
  • Collaborate with functional area Assistant Directors to help establish assessment plans for specific programs and services within the department, such as Student Staff Training, RHA participation, Conduct processes, etc.
  • In conjunction with departmental leadership, identify assessment and evaluation opportunities for the year that will assist in informing departmental decision making.
  • Prepare reports and meet with stakeholders to share the work of Residence Life and Housing as needed.
  • Analyze, interpret, and disseminate data from professional literature, national and institutional data, and student-focused studies to inform new initiatives, strategic projects, and best practices.
  • Extract information from existing data that predict future outcomes/trends related to student success, growth, engagement, and retention.

C. Educational and Administrative Support

  • Work in close contact with professional Hall Director staff that includes indirect supervision through committees and various departmental initiatives. 
  • Conduct individual meetings to develop and review goals/outcomes achieved, and to provide and solicit feedback; participate in weekly staff meeting to discuss issues and recognize contribution. Some additional summer supervision possible.
  • Assist in the implementation of VCU’s residential programming model; ensure that student staff understand programmatic learning outcomes and successfully reach them via hall programming.
  • Work to identify grant writing opportunities that would provide potential funding for academic and leadership initiatives. 
  • Participate in program research projects and co-author/co-present research findings.

D. Departmental Initiatives

  • Serve on a variety of department and division-wide work teams, committees, and initiatives as needed to support the mission of VCU RL&H and the university.
  • Represent VCU at professional conferences, on campus, and in the community. 
  • Assist with the development/oversight of new and recurring residence life initiatives, trainings, or programs throughout the year. 
  • Monitor budget within position and determine financial resources needed to implement annual assessment plans.
  • Work with Openings, Closings, Orientation, Open Houses, Preview Day, Conferences, Admissions, or other assigned areas to successfully integrate residential life initiatives and information sessions throughout the academic year and summer.
  • Duties as assigned.


Minimum Hiring Standards
Multiple years of professional experience working with the development of learning outcomes, assessment plans and conducting assessment projects; Ability to collect, interpret, and report data and to write informational materials and reports; Strong Effective communication skills (oral and written); Ability to build teams and work collaboratively; Strong organizational skills with attention to detail and accuracy; Ability to work well under pressure with multiple and changing deadlines; Demonstrated proficiency utilizing technology in the implementation, analysis and reporting of data such as web applications, online systems, database software, and standard office packages; Ability to work independently and as part of a team; Manage several responsibilities at the same time resolve; Knowledge of student learning theory and developmental outcomes, and experience in its application; Demonstrated experience working in and fostering a diverse University Academic Professional, staff, and student environment; and commitment to do so as a University Academic Professional member at VCU.

Preferred Qualifications
Three plus years of professional experience working with the development of learning outcomes, assessment plans and conducting assessment projects; Previous experience working with residential education or co-curricular learning initiatives; experience; involvement with state or regional conferences; familiarity with systems such as Campus Labs Baseline software, EBI Skyfactor, and Tableau; Experience with living learning communities and University Academic Professional members.

Compensation and Anticipated Start Date
$53,000 to $56,500 as well as a competitive benefits package.

Application Process
Please visit vcujobs.com/postings/75868 to apply. Application packages must include a letter of intent, resume, and contact information of three references. For additional information please contact Shondonesia Pulley at (804) 828-7666 or visit our website housing.vcu.edu. The position will be open until filled. Only electronic applications submitted through vcujobs.com will be accepted.

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability


Virginia Commonwealth University (VCU) invites applications for the position of Associate Director of Residential Life.  The mission of Residential Life & Housing at VCU is to provide safe, inclusive, and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship, and personal growth. Additionally, we have five departmental values that fall in line with the core values of the institution. The five departmental values are Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence.  These values serve as the foundation of our work within the department. More information about the values of our department visit housing.vcu.edu/about.

About the University
Virginia Commonwealth University is a premier urban public research university focused on academic success. Established in 1838 and located on 144 acres in downtown Richmond, VA, we currently enroll approximately 31,288 students. Learn more about living in Richmond, VA. VCU takes pride in its nationally ranked academic programs and academic medical center, research and scholarly productivity, and engagement with the communities it serves and changes. 

Principal Functions and Duties

The Hall Director has overall responsibility for a residence hall of approximately 200 to 1,000 students. Responsibilities include hiring, training, supervising and evaluating all undergraduate staff, graduate assistants and a full time Administrative Assistant. Coordinate the administrative functions of a residence hall community, which include: facility management, maintenance, record keeping, student employment and student conduct. Provide leadership in promoting an atmosphere within the residential community that supports academic achievement and fosters responsible decision-making. Coordinate community and student development through social and educational programming, community council advising and the development of special lifestyle communities. Provide advice and counsel for individual students, student leaders and student groups. Participate in an on-call duty system. Serve on departmental and university-wide committees. Potentially instruct a credit-bearing course for students. This is a 12 month live-in position.

A. Staff Supervision and Development

  • Supervision – Motivate and direct building staff of 5-30 Resident Assistants, mailroom personnel, and possibly a Graduate Assistant; provide formal evaluations of building staff members; conduct individual meetings to develop and review goals/outcomes achieved, and to provide and solicit feedback; conduct weekly staff meeting to discuss issues and recognize contribution.
  • Instruction and Training – Assist in the development and instruction of resident assistant training and in-services conducted for all staff prior to the beginning of each semester and throughout the year.
  • Programming and Advising – Assist in the implementation of VCU’s residential programming model; ensure that student staff understand programmatic learning outcomes and successfully reach them via hall programming. Directly advise the Community Council executive board to ensure that hall wide programming initiatives are successfully implemented.

B. Student Development and Involvement

  • Community Development – Foster a sense of positive community in the residence hall/complex; use creative and innovative methods to personally connect to residents; eat meals in the student dining facilities to increase visibility and opportunities to connect with students.
  • Visibility – Be available to residents and staff; serve as a positive role model; maintain office hours; attend floor, building, and/or functions.
  • Advising – Identify, encourage, and provide leadership opportunities to students; serve as advisor, mentor, and resource to community councils, student staff, and individual residents. Provide individual advising meetings for students with academic, social, interpersonal, and adjustment concerns.
  • Education – Ensure that programs are designed to connect resident students to their floor, building and university communities; ensure that learning outcomes for Residential Programming Model are reached in concert with the Assistant Director; work with the resident assistants and community councils to develop programs and activities that meet the diverse development needs of students; advise community council members as they work to accomplish their goals and vision.

C. Community Management

  • Conduct – Enforce and support all university and departmental policies and regulation; in cooperation with the Department of Residential Life and Housing and the Office of Student Conduct and Academic Integrity, assist in the administration of the university’s judicial process for students living in residence halls.
  • Crisis/On Call Duty – Work closely with university staff in crisis situations; develop a schedule with building staff to ensure coverage; serve in rotating on-call coverage for campus with other professional live-in staff.
  • Conflict Resolution – Provide appropriate mediation, counseling and referral for individual students and staff as
  • Administration – Maintain proper building records, file weekly reports, file annual reports and meet all area and departmental deadlines.
  • Academic Support – Actively implement academic initiatives designed to further facilitate student success including working with students as a result of any midterm grade alerts; coordinating tutoring or review sessions; partnering with Living Learning Communities; bringing campus resources into the residence hall and working with University Academic Professionals and academic advising to ensure student success in residence
  • Liaison – Work to build relationships with the building housekeeping supervisor, the area housekeeping staff, maintenance personnel, security staff, the Central Housing Office and the VCU Police department to assure the physical environment is maintained at an acceptable level.
  • Budget – Administer the office supply, programming, community council, and staff development budgets.
  • Facilities – Ensure that facilities issues are reported accurately and promptly to the appropriate sources; follow-up to ensure facilities issues have been resolved to the satisfaction of the student; Co-manage keys with RLH facilities supervisors.
  • Assignments – Maintain accurate room occupancy data for the hall. Process student requests for room and/or hall changes. Participation in administration of the room/hall selection process.
  • Public Relations – Investigate and respond to concerns of student, parents, university staff members, and others in a manner that provides accurate information, fosters student development and maintains good public relations.

D. Departmental Initiatives

  • Assist in implementing a variety of assessment activities and retention initiatives to improve the department.
  • Serve on a variety of department-wide work teams and initiatives.
  • Work with conferences, Orientation, Admissions or other assigned areas to successfully implement tours, information sessions, and department initiatives both during the academic year and the summer.

Minimum Hiring Standards

  • Master’s Degree in Student Personnel, Higher Education, Counseling or a related field plus Residence Life experience. 
  • Demonstrated experience working in and fostering a diverse University Academic Professionals, staff, and student environment or commitment to do so as a University Academic Professional at VCU.
  • Ability to work in a diverse environment. 
  • A minimum of one year of previous experience working within residence life (undergraduate and graduate experience may be considered). 
  • Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as university staff member at VCU. 
  • Must be willing and able to live on-site in a residence hall. (This is a 12 month live-in position.)

Preferred Qualifications

  • Previous experience advising/participating in student leadership groups (i.e. participation in student groups, organizations, a Resident Assistant, etc.). 
  • Experience participating on committees and/or working groups. 
  • Experience doing crisis management, reporting and following-up on maintenance, safety, and security concerns of building facilities.
  • Previous supervisory experience. 
  • Previous experience with managing budgets and administrative tasks.

Compensation and Anticipated Start Date
37,400

Application Process
Please visit  to apply vcujobs.com/postings/75748. Application packages must include a letter of intent, resume, and contact information of three references. For additional information please contact Shondonesia Pulley at (804) 828-7666 or visit our website housing.vcu.edu. The position will be open until filled. Only electronic applications submitted through vcujobs.com will be accepted.

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability


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