VISION

Residential Life & Housing at VCU will be a preeminent urban, public on-campus community providing a one-of-a-kind residential experience.

MISSION

Residential Life & Housing at VCU provides safe, inclusive, and well-maintained facilities where we work together to build intentional communities to empower residents in their academic excellence, citizenship, and personal growth.

Values

Guiding this mission is a set of departmental values, which complement the core values of the institution.

Collaboration

We value the exchange of ideas and solutions through internal and external partnerships. This value is exemplified through the enhancement of the residential experience through training, community building, policy development, and integration of services.

Inclusion & Diversity

We value celebration, exploration, and understanding among people, ideas and culture. This value is exemplified through creation of a safe and inclusive environment for all students to explore identities of self and others; promoting a life-long commitment to successful living in a global community; and ensuring that policies, programs, and services are inclusive and reflect the diversity of our community.

Resident Centered

We value and recognize that our residents are at the core of our mission and practices. This value is exemplified in our commitment to encouraging and promoting the student voice and providing opportunities for comprehensive student learning, student development, and student leadership.

Learning

We value academic and personal success for all students. This value is exemplified through our emphasis on engagement and education outside the classroom and ensuring a dynamic residential setting where discovery, challenge and support, innovation, and respectful discourse are paramount to the on-campus experience of the student.

Excellence

We value the individual and collective pursuit of exceptional practice in our work and relationships. This value is exemplified through high expectations of staff and students in the residential community. Staff and students continually seek ways to contribute to the future of the department, division, institution, and profession.

Message from the Director

The Residential Life and Housing department encompasses five units: Administrative Services, Business and Personnel Services, Facilities and Event Services, Residential Initiatives and Residential Life. Each of these areas are essential in providing a comprehensive residential experience. Our mission is to provide safe, inclusive and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship and personal growth. 

On-campus living creates an environment to help students succeed. Not only is on-campus housing steps away from academic resources, but living among classmates makes it easier to connect with friends, host study groups or simply share resources. We offer a variety of on-campus housing options for both first-year and upperclass residents. On-campus housing offers more than just a place to sleep: it is an integral part of the VCU experience. If you have any questions about our website or if we can provide any assistance, please do not hesitate in contacting us at vcuhousing@vcu.edu. Thank you for taking the time to visit our website.

We as individuals and as a collective, are committed to building communities that are welcoming for all cultures, backgrounds, beliefs, and abilities. We create exceptional residential learning communities that value all of our members regardless of race, color, religion, national or ethnic origin, age, sex (including pregnancy), political affiliation, veteran status, family medical and genetic information, sexual orientation, gender identity, gender expression, or disability. These communities provide a safe space for students and staff to explore their multi-layered identities while learning and growing with others.

We demonstrate our commitment to diversity and inclusion through resource allocation  and initiatives including:

  • Providing equitable access to on-campus housing 
  • Developing and maintaining facilities that are accessible for all members of our community
  • Recruiting, developing and retaining exceptional and diverse staff
  • Training staff in areas of multicultural competence during trainings and ongoing professional development opportunities
  • Offering gender-unrestricted housing through the Gender Inclusive Housing program
  • Creating and maintaining first year student living-learning communities focused on inclusion and social justice Implementing initiatives that promote social justice, the exploration of culture, personal growth, and community development
  • Mediating conflict between students in shared living spaces
  • Collaborating with campus and community partners to further promote understanding, learning, growth, and celebration Engaging staff and students in challenging and purposeful dialogues about diversity, inclusion, and social justice
  • Encouraging staff and students to explore identities and experiences outside of their comfort zones
  • Creating intentional opportunities through the Resident Assistant position, Community Councils, Residence Hall Association, and National Residence Hall Honorary for student leadership and peer education

DIRECTOR


Gavin Roark

Director of Residential Life & Housing
Central Housing
groark@vcu.edu
(804) 828-7666

Jennifer Marsland

Executive Secretary/ Administrative Assistant
Central Office
jmarsland@vcu.edu
(804) 828-7666

ADMINISTRATIVE SERVICES


Kevin Wade, Ed.D.

Sr. Associate Director of Administrative
Services
Central Office
krwade@vcu.edu
(804) 828-7666

Jane Firer

Associate Director of Administration
Central Office
jefirer@vcu.edu
(804) 828-7666

Josh Ferrari

Assistant Director of Administration
Central Office
jferrari@vcu.edu
(804) 828-7666

Jessica Buchanan

Assistant Director of Marketing & Communications
Central Office
buchananjb@vcu.edu
(804) 828-7666

Barbara Sabol

Assignment Coordinator
Central Office
bsabol@vcu.edu
(804) 828-7666

Taylor Walsh

Assignment Coordinator
Central Office
tnwalsh@vcu.edu
(804) 828-7666

BUSINESS


George Kelly

Assistant Director of Business & Personnel Services, Central Housing

Ann McKee

Accounts Receivable Clerk, Central Housing

Shonda Pulley

Human Resource Assistant, Central Housing

Mildred White

Accounts Payable Clerk, Central Housing

FACILITIES


Allison Patel

Associate Director of Facilities & Event Services
Central Office
agpatel@vcu.edu
(804) 828-7666

Kevin Baker

Assistant Director of Facilities
Central Office
krbaker@vcu.edu
(804) 828-7666

Gary Brower

Assistant Director for Housing Facility Projects
Central Office
mgbrower@vcu.edu
(804)-828-7666

Nichole Smithson

Assistant Director for Conferences & Special Projects
Central Office
nmsmithson@vcu.edu
804-828-7666

James Fitzgerald, III

Residence Hall Mail Services Coordinator
Central Office
jefitzgerald@vcu.edu
(804) 828-8242

Fawn Goode

Facility Coordinator for
Cabaniss, Brandt, Rhoads, Johnson and The Honors College
Central Office
fanolan@vcu.edu
(804) 828-1698

Brent Sprouse

Facility Coordinator for Ackell, Broad & Belvidere, Cary & Belvidere
Grace & Broad, West Grace North and West Grace South
Central Office
bgsprouse@vcu.edu
804-828-1794

INITIATIVES


Andrea Becker

Associate Director of Residential Initiatives
Central Housing
ahbecker@vcu.edu
(804) 828-7666

Lisa Cooper

Assistant Director of Residential Life for
Leadership Programs
Central Housing
lcooper4@vcu.edu
(804)-828-7666

Laura Jo Rieske

Assistant Director of Residential Life
for Selection and Development
Central Housing
(804) 828-7666
ljrieske@vcu.edu

Shannon Arnette

Office Manager for Residential Life
Central Housing
smarnette@vcu.edu
(804) 828-7666

Rihana Spinner

Graduate Assistant for Leadership
spinnerrd@mymail.vcu.edu
(804) 828-7666

RESIDENTIAL LIFE


Megan Becker, Ed.D.

Associate Director of Residential Life
Central Housing
mebecker@vcu.edu
(804) 828-7666

Fletcher Ferguson

Assistant Director of Residential Life
Central Housing
fjferguson@vcu.edu
(804) 828-7666

Samantha Hill

Assistant Director of Residential Life
Central Housing
sahill@vcu.edu
(804) 828-7666

Lerone Joseph

Assistant Director of Residential Life
Central Housing
lhjoseph@vcu.edu
(804) 828-7666

Beth Paris

Assistant Director of Residential Life for Conduct
Central Housing
eparis2@vcu.edu
(804) 828-7666

DESK OPERATIONS


Brittany Adams

Coordinator of Desk Operations
adamsbl@vcu.edu
(804) 827-2442

Carlo Lewis

Desk Coordinator
The Honors College
lewisce2@vcu.edu
(804) 827-1288

Joshua Edwards

Desk Coordinator
The Honors College
edwardsbucjl@vcu.edu
(804) 827-1288

Peter Wallen

Desk Coordinator
The Honors College
wallenpd@vcu.edu
(804) 827-1288

Samuel West

Desk Coordinator
The Honors College
westsj@vcu.edu
(804) 827-1288

Professional Employment Opportunities

Virginia Commonwealth University (VCU) invites applications for the position of Associate Director of Residential Life. The mission of Residential Life & Housing at VCU is to provide safe, inclusive, and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship, and personal growth. Additionally, we have five departmental values that fall in line with the core values of the institution. The five departmental values are Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. These values serve as the foundation of our work within the department. More information about the values of our department visit housing.vcu.edu/about.

About the University
Virginia Commonwealth University is a premier urban public research university focused on academic success. Established in 1838 and located on 144 acres in downtown Richmond, VA, we currently enroll approximately 31,288 students. Learn more about living in Richmond, VA. VCU takes pride in its nationally ranked academic programs and academic medical center, research and scholarly productivity, and engagement with the communities it serves and changes. 

Principal Functions and Duties

  • Provide clerical and administrative support and services for assigned Residential Life & Housing staff positions – Hall Director(s) and Assistant Director(s)
  • Ensure callers and visitors to office are greeted courteously and are provided with accurate and appropriate answers to complex questions about departmental policy, procedures, and facilities. 
  • Facilitate Residential Life & Housing’s administrative processes (keys and paperwork audits) to provide safe, inclusive, and well-maintained facilities to ensure a resident-centered approach. 
  • Ensure quality customer service, while managing student staff assistants of a satellite Residential Life & Housing Office

 

Minimum Hiring Standards

  • Ability to understand and explain University and Residential Life & Housing policies, and facility and equipment specifications to customers.
  • Demonstrated time management, organizational skills, and attention to detail. 
  • Ability to work independently and take initiative. 
  • Excellent oral and written communication skills in a business or professional setting. 
  • Demonstrated good judgment skills in making decisions which balance customer benefit and facility/operational interests. 
  • Demonstrated proficiency with Microsoft Office software (Word, Excel, Access, Publisher), and corporate email. 
  • Ability to learn and efficiently utilize specialized business software related to purchasing and billing, employee time reporting, and college residence facility record-keeping databases. 
  • Ability to multi-task and establish efficient priorities. 
  • Ability to use standard office equipment (multi-line phones, fax, copiers, printers, etc.) 
  • Experience working with the public, preferably in an educational setting, and the ability to provide exceptional customer service to students, parents, faculty, other departments, vendors, and visitors. 
  • Must be able to work overtime hours during times of departmental need. 
  • Ability to work with a culturally diverse population in a higher education setting. 
  • Several year’s full time experience or considerable part time experience working in an administrative support or office management position. 
  • High School Diploma or GED equivalent.

Preferred Qualifications

  • Several years of administrative/clerical experience. 
  • Several years of college or post-secondary education. 
  • Training in secretarial skills via either an online course or technical school training. 
  • Previous experience with Banner, STAR-REZ, purchasing software or similar software. 
  • Intermediate knowledge of Microsoft Office, Google Apps (including Gmail), mail merge, and basic computer knowledge Desktop publishing preferred.

Compensation and Anticipated Start Date
$34,500

Application Process
Please visit vcujobs.com/postings/79751 to apply.

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability


Virginia Commonwealth University (VCU) invites applications for the position of Associate Director of Residential Life. The mission of Residential Life & Housing at VCU is to provide safe, inclusive, and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship, and personal growth. Additionally, we have five departmental values that fall in line with the core values of the institution. The five departmental values are Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. These values serve as the foundation of our work within the department. More information about the values of our department visit housing.vcu.edu/about.

About the University
Virginia Commonwealth University is a premier urban public research university focused on academic success. Established in 1838 and located on 144 acres in downtown Richmond, VA, we currently enroll approximately 31,288 students. Learn more about living in Richmond, VA. VCU takes pride in its nationally ranked academic programs and academic medical center, research and scholarly productivity, and engagement with the communities it serves and changes. 

Principal Functions and Duties

  • Serves as initial point of contact for central housing front office for students, parents and other guests, providing information on housing processes and opportunities.
  • Manages administrative responsibilities for the Residential Life & Housing office and various areas within the department.
  • Provides accurate and appropriate answers to general questions from students, parents, and guests. When necessary, refers concerns and area specific questions to the appropriate personnel.
  • Serves as a source of information and support to students, parents, and other constituents through the management of the VCU Housing email account and as a front-line respondent to phone and walk-in questions. Stays informed and knowledgeable about Student Affairs and the Residential Life & Housing Department.
  •  

Minimum Hiring Standards

  • Excellent organizational skills.
  • Ability to handle a large traffic flow of people and paperwork.
  • Ability to work independently.
  • Ability to supervise student staff.
  • Ability to understand and explain University and Residential Life & Housing policies, and facility and equipment specifications to customers.
  • Demonstrated time management, organizational skills, and attention to detail.
  • Ability to work independently and take initiative.
  • Excellent oral and written communication skills in a business or professional setting.
  • Demonstrated good judgment skills in making decisions which balance customer benefit and facility/operational interests.
  • Demonstrated proficiency with Microsoft Office software (Word, Excel, Access, Publisher), and corporate email.
  • Ability to use standard office equipment (fax, copier, scanner etc.), Microsoft Office
  • Ability to learn and efficiently utilize specialized business software related to purchasing and billing, employee time reporting, and college residence facility record-keeping databases.
  • Ability to multi-task and establish efficient priorities.
  • Ability to use standard office equipment (multi-line phones, fax, copiers, printers, etc.)
  • Experience working with the public, preferably in an educational setting, and the ability to provide exceptional customer service to students, parents, faculty, other departments, vendors, and visitors. 
  • Must be able to work overtime hours during times of departmental need.
  • Ability to work with a culturally diverse population in a higher education setting.
  • Several year’s full-time experience or considerable part-time experience working in an administrative support or office management position.
  • High School Diploma or GED equivalent.

Preferred Qualifications

  • Several years of college or post-secondary education.
  • Training in secretarial skills via either an online course or technical school training.
  • Previous experience with Banner, STAR-REZ, purchasing software or similar software.
  • High-intermediate knowledge of Microsoft Office, Google Apps (including Gmail), mail merge, and basic computer knowledge Desktop publishing preferred.
  • Previous reception & customer service experience preferred.

Compensation and Anticipated Start Date
$34,500

Application Process
Please visit vcujobs.com/postings/79663 to apply.

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability


Virginia Commonwealth University (VCU) invites applications for the position of Associate Director of Residential Life.  The mission of Residential Life & Housing at VCU is to provide safe, inclusive, and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship, and personal growth. Additionally, we have five departmental values that fall in line with the core values of the institution. The five departmental values are Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence.  These values serve as the foundation of our work within the department. More information about the values of our department visit housing.vcu.edu/about.

About the University
Virginia Commonwealth University is a premier urban public research university focused on academic success. Established in 1838 and located on 144 acres in downtown Richmond, VA, we currently enroll approximately 31,288 students. Learn more about living in Richmond, VA. VCU takes pride in its nationally ranked academic programs and academic medical center, research and scholarly productivity, and engagement with the communities it serves and changes. 

Principal Functions and Duties

The Assistant Director of Assessment is a Masters Level, full-time, experienced professional who will serve as part of the Residential Life Assistant Director team and will work to increase departmental knowledge of student experiences, program effectiveness, student learning, and best practices for residential engagement. The Assistant Director will provide coordination and expertise in designing, implementing, and interpreting assessment, evaluation, and research projects. In collaboration with departmental leadership, the Assistant Director will work to design and implement the departmental assessment plan, create and deploy assessment tools, and interpret and disseminate outcomes to the department and campus partners. The position will report to the Associate Director of Residential Initiatives.

The role of the Assistant Director of Assessment is to provide leadership and direction for departmental learning and assessment. Principle responsibilities include: planning, implementation, interpretation and dissemination of departmental assessment efforts. The individual in this position will be responsible for the preparation and implementation of the departmental assessment plan, evaluation of signature events and high impact practices, and interpreting data to provide recommendations that will enhance program effectiveness. In addition, the position will work with Assistant Directors of Residential Life to provide support for area specific initiatives throughout the year such as student staff training, Ram Camp, Living Learning Communities, staff evaluations, and program models.

Program and Department Initiatives

A. Assessment Coordination and Development

  • Create and coordinate departmental assessment and evaluation including data collection, management, and dissemination
  • Ensure departmental assessment efforts support departmental, divisional, and university mission, vision, and values. 
  • Utilize established principles of measurement theory to develop rigorous, valid, and reliable instruments that assess student learning and satisfaction, or evaluation of programs and services.
  • Develop and maintain an assessment template for living learning communities including pre, post, and mid-year assessments. 
  • Consult with members of department to provide expertise in designing, implementing, and interpreting assessment, evaluation, and research projects.
  • Serve on the divisional assessment committee. 
  • Cultivate partnerships with Institutional Research, Planning and Decision Support, and the Division of Student Affairs Assessment.
  • Provide monthly departmental updates and share important data.
  • Develop and implement methods to share data regularly with students and campus partners to inform them of our work.
  • Identify and utilize institutional and national metrics to measure student learning and development.
  • Create and administer assessment of signature programs.
  • Identify opportunities to assess High Impact Practices and ground results/recommendations in current theoretical frameworks and best practices. 
  • Prepare annual departmental assessment reports as needed.
  • Availability – Be available and visible to residents and staff; serve as a positive role model; maintain office hours; understand the nature of work may require some night and weekend hours; attend departmental functions. 
  • Utilize analytic software, technology, and data visualization tools to showcase data in formats that promote knowledge and support data-driven decisions

B. Assessment Leadership 

  • Chair the departmental Assessment Committee.
  • Determine professional development needs of staff regarding assessment, evaluation, and research.
  • Coordinate assessment workshops or competency development plans for Residence Life and Housing staff.
  • Collaborate with functional area Assistant Directors to help establish assessment plans for specific programs and services within the department, such as Student Staff Training, RHA participation, Conduct processes, etc.
  • In conjunction with departmental leadership, identify assessment and evaluation opportunities for the year that will assist in informing departmental decision making.
  • Prepare reports and meet with stakeholders to share the work of Residence Life and Housing as needed.
  • Analyze, interpret, and disseminate data from professional literature, national and institutional data, and student-focused studies to inform new initiatives, strategic projects, and best practices.
  • Extract information from existing data that predict future outcomes/trends related to student success, growth, engagement, and retention.

C. Educational and Administrative Support

  • Work in close contact with professional Hall Director staff that includes indirect supervision through committees and various departmental initiatives. 
  • Conduct individual meetings to develop and review goals/outcomes achieved, and to provide and solicit feedback; participate in weekly staff meeting to discuss issues and recognize contribution. Some additional summer supervision possible.
  • Assist in the implementation of VCU’s residential programming model; ensure that student staff understand programmatic learning outcomes and successfully reach them via hall programming.
  • Work to identify grant writing opportunities that would provide potential funding for academic and leadership initiatives. 
  • Participate in program research projects and co-author/co-present research findings.

D. Departmental Initiatives

  • Serve on a variety of department and division-wide work teams, committees, and initiatives as needed to support the mission of VCU RL&H and the university.
  • Represent VCU at professional conferences, on campus, and in the community. 
  • Assist with the development/oversight of new and recurring residence life initiatives, trainings, or programs throughout the year. 
  • Monitor budget within position and determine financial resources needed to implement annual assessment plans.
  • Work with Openings, Closings, Orientation, Open Houses, Preview Day, Conferences, Admissions, or other assigned areas to successfully integrate residential life initiatives and information sessions throughout the academic year and summer.
  • Duties as assigned.


Minimum Hiring Standards
Multiple years of professional experience working with the development of learning outcomes, assessment plans and conducting assessment projects; Ability to collect, interpret, and report data and to write informational materials and reports; Strong Effective communication skills (oral and written); Ability to build teams and work collaboratively; Strong organizational skills with attention to detail and accuracy; Ability to work well under pressure with multiple and changing deadlines; Demonstrated proficiency utilizing technology in the implementation, analysis and reporting of data such as web applications, online systems, database software, and standard office packages; Ability to work independently and as part of a team; Manage several responsibilities at the same time resolve; Knowledge of student learning theory and developmental outcomes, and experience in its application; Demonstrated experience working in and fostering a diverse University Academic Professional, staff, and student environment; and commitment to do so as a University Academic Professional member at VCU.

Preferred Qualifications
Three plus years of professional experience working with the development of learning outcomes, assessment plans and conducting assessment projects; Previous experience working with residential education or co-curricular learning initiatives; experience; involvement with state or regional conferences; familiarity with systems such as Campus Labs Baseline software, EBI Skyfactor, and Tableau; Experience with living learning communities and University Academic Professional members.

Compensation and Anticipated Start Date
$53,000 to $56,500 as well as a competitive benefits package.

Application Process
Please visit vcujobs.com/postings/75868 to apply. Application packages must include a letter of intent, resume, and contact information of three references. For additional information please contact Shondonesia Pulley at (804) 828-7666 or visit our website housing.vcu.edu. The position will be open until filled. Only electronic applications submitted through vcujobs.com will be accepted.

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability


Virginia Commonwealth University (VCU) invites applications for the position of Associate Director of Residential Life.  The mission of Residential Life & Housing at VCU is to provide safe, inclusive, and well-maintained facilities where we build intentional communities to empower residents in their academic excellence, citizenship, and personal growth. Additionally, we have five departmental values that fall in line with the core values of the institution. The five departmental values are Collaboration, Inclusion & Diversity, Resident Centered, Learning, and Excellence. These values serve as the foundation of our work within the department. More information about the values of our department visit housing.vcu.edu/about.

About the University
Virginia Commonwealth University is a premier urban public research university focused on academic success. Established in 1838 and located on 144 acres in downtown Richmond, VA, we currently enroll approximately 31,288 students. Learn more about living in Richmond, VA. VCU takes pride in its nationally ranked academic programs and academic medical center, research and scholarly productivity, and engagement with the communities it serves and changes. 

Principal Functions and Duties

The Assistant Director of Residential Life for Multicultural Affairs is a Masters Level, full-time, experienced professional who will serve as part of the Residential Life Assistant Director team as well as part of the Office of Multicultural Student Affairs team. The position will be a dual report position that reports to the Associate Director of Residential Initiatives and to the Office of Multicultural Student Affairs Director. This person will serve as the chief liaison between Office of Multicultural Student Affairs and Residential Life & Housing. This position will focus on increasing opportunities for collaboration between the two offices.

The role of the Assistant Director of Residential Life for Multicultural Affairs is to enhance the living-learning experience by managing the planning, implementation, and support of residential multicultural programs within Residential Life and Housing and the Office of Multicultural Affairs. This position will work to assess the needs for programming and professional development opportunities focused on diversity and inclusion within Residential Life & Housing. Additional responsibilities include: planning, implementing, and assessment of diversity and inclusion programs. This position will oversee and provide direct advisement for the Diversity Ambassador Program, the Residential Intercultural Dialogue Series, and the Social Justice Symposium/Conference. This professional will oversee a residential theme week focused on diversity and inclusion; promote a sense of community, and provide an environment for leadership growth for students. This position will supervise a graduate student and provide oversight of new multicultural programs within the department.

Program and Department Initiatives

A. Student Development and Involvement

  • Cohort Development – Foster a sense of positive community in the residence halls; use creative and innovative methods to personally connect with campus multicultural student affairs opportunities, advisors, student leadership positions, and residential students.
  • Program Development – Oversee and implement leadership programs for the residential life program focused on diversity and inclusion. Some programs include Diversity Ambassador Program, Residential Intercultural Dialogue Series, Social Justice Symposium/Conference, and residential theme week focused on diversity and inclusion. 
  • Education – Ensure that multicultural affairs programs are designed to connect resident students to their floor, building, department, and university; ensure that learning outcomes are developed and are reached in concert with the Associate Director of Residential Initiatives; work with the resident assistants, RHA members, NRHH members, and community council to develop multicultural programs and activities that meet the diverse development needs of students, staff and faculty. 
  • Advising – Serve as co-advisor to Diversity Ambassador Program. Identify, encourage, and provide leadership opportunities to students; serve as mentor, and resource to community councils, student staff, and individual residents. 
  • Leadership Conferences – Coordinator of annual Social Justice Symposium/Conference.
  • Training– Oversee diversity and inclusion training programs within the Residential Life & Housing department. This includes programs offered for residents, student employees, staff, and faculty. 
  • Availability – Be available and visible to residents and staff; serve as a positive role model; maintain office hours in both office spaces for RLH and OMSA; understand the nature of work may require some night and weekend hours; attend departmental functions within Residential Life & Housing and Office of Multicultural Student Affairs.

B. Community Management 

  • Conduct – Assist with the enforcement and support all university and departmental policies and regulation in cooperation with the Department of Residential Life and Housing and the Office of Student Conduct and Academic Integrity, and assist in the administration of the university’s judicial process for students living in residence halls.
  • Crisis/On Call Duty – This staff member will serve in the rotation of on-call responsibilities as needed within Residential Life & Housing. This staff member may assist university staff in crisis situations. 
  • Liaison – Work to build relationships with the Central Housing Office, Division of Student Affairs, and other University constituents. Staff member will serve as chief liaison between RL&H and OMSA. 
  • Budget – Administer established budgets within the position. 
  • Public Relations – Investigate and respond to concerns of student, parents, university staff members, and others in a manner that provides accurate information, fosters student development and maintains good public relations.
  • Conflict Resolution – Provide appropriate mediation, counseling and referral for individual students and staff as needed.
  • Leadership Support – Actively implement leadership initiatives designed to further facilitate student success around the topics of diversity and inclusion; bringing campus resources into the residence hall and working with academic and divisional colleagues across campus to ensure student success in residence.
  • Administration – Maintain proper records, file any needed weekly reports, file annual reports and meet all area and departmental deadlines.

C. Staff Supervision and Development

  • Supervision – Motivate and direct student staff in the area of diversity and inclusion; when necessary conduct individual meetings to develop and review goals/outcomes achieved, and to provide and solicit feedback; participate in weekly staff meeting to discuss issues and recognize contribution. 
  • Instruction and Training – Assist in the development of professional training, coursework, and in-services conducted for all staff prior to the beginning of each semester and throughout the year. Lead initiatives directly related to diversity and inclusion. 
  • Programming and Advising – Assist in the implementation of VCU’s residential programming model; ensure that student staff understand programmatic learning outcomes. 
  • Recruitment and Selection – Assist in the recruitment and selection of staff
  • Direct student support activities, including program advising of Diversity Ambassador Program.
  • Serve on university committees, boards, panels, etc. as needed to support the mission of VCU RL&H, OMSA, and university.
  • Participate in program research projects and co-author/co-present research findings.
  • Represent VCU at professional conferences, on campus, and in the community.
  • Participate in program recruiting, admissions, orientation, and evaluation activities.

D. Departmental Initiatives

  • Assist in implementing a variety of assessment activities and retention initiatives to improve the residential experience and student success within Residential Life & Housing and Office of Multicultural Student Affairs.
  • Serve on a variety of department and division-wide work teams and initiatives.
  • Work with opening, orientation, conferences, or other assigned areas to successfully integrate diversity and inclusion initiatives throughout the academic year and summer.
  • Duties as assigned.


Minimum Hiring Standards
Master’s degree required in Student Personnel, Higher Education, Counseling or a related field. Three or more years of professional experience in residence life/housing and experience working in higher education with a diverse student population; Experience conducting training workshops on social justice topics and/or intercultural competence. Effective communication skills (oral and written); Crisis management experience; Ability to build teams and work collaboratively; Strong organizational skills with attention to detail and accuracy; Ability to work well under pressure with multiple and changing deadlines; Demonstrated proficiency utilizing technology such as web applications, online systems, database software, and standard office packages (word processing, spreadsheet, electronic mail). Presentation experience and demonstrated ability in leading discussions and training topics with students and/or with faculty and staff within the department.

Ability to work independently and as part of a team, manage several responsibilities at the same time, resolve problems using initiative and sound judgment. Ability to collect, interpret, and report data and to write informational materials and reports. Strong interpersonal skills; Knowledge of student learning theory and developmental outcomes, and experience in its application; previous supervision experience. Demonstrated experience working in and fostering a diverse faculty, staff, and student environment; and commitment to do so as a faculty member at VCU.

Preferred Qualifications

Previous Residence Life live-in experience; demonstrated commitment to creating learning environments and opportunities for diverse student populations. Ability to approach staff trainings and development using intersectional framework; oversight of budget development and/or management; and advising student organizations in higher education. Working knowledge and experience with residential living learning communities, work with faculty members, and course development and instruction. Previous work in advocacy of individual or groups. Demonstrated knowledge and experience cultivating and sustaining relationships with historically underrepresented and underserved communities.

Compensation
$53,000 to $56,500

Application Process
Please visit vcujobs.com/postings/80467 to apply. Application packages must include a letter of intent, resume, and contact information of three references. For additional information please contact Shondonesia Pulley at (804) 828-7666 or visit our website housing.vcu.edu. The position will be open until filled. Only electronic applications submitted through vcujobs.com will be accepted.

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability


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