Please read these FAQ’s completely and thoroughly. Reviewing this information will help you be prepared for the Room Selection process.
Who is eligible for the Room Selection process and how does it work?
To get a Room Selection number, a student must have submitted a housing application and have not yet chosen a space through any other room selection process.
You will receive your Room Selection number via your VCU email account on Monday, March 13th. Room Selection numbers are generated at random, and are not based on the date you submitted your housing application. If you do not receive a Room Selection number and think you should have, please contact us so we can research your situation.
Your Room Selection number will correspond to a specific date and time, which is noted in the email you received.
On the date and time that corresponds to your Room Selection number, you will log into the Housing Application and follow the prompts in order to search for a room. You can access the Housing Application by visiting housing.vcu.edu and clicking Housing Application in the top navigation bar.
How do I prepare for the Housing Room Selection process?
Before logging onto the housing portal to choose your room, you should review the descriptions, room types, amenities and costs for our upper class residence halls. These halls are Ackell Residence Center, Broad and Belvidere, Grace and Broad 1 & 2, Cary and Belvidere (Rising Sophomores Only) and West Grace North. These descriptions can be found on our website in the Halls section.
The Room Selection sign up process is a timed process. Once you choose the room you desire, you will have 5 minutes to finish the process so you do not need to rush. If you do not complete the process within the 5 minutes allotted, you will lose the room you chose and it will return to the general Room Selection. Keep in mind, many students are searching for a room at the same time you are, so being prepared will benefit you.
My friend(s) and I want to live together next year. How can we do that?
You all must have completed a 2023-24 Housing Application and you all must be a part of the same Roommate Group. You can change your Roommate Group at any time up until you actually choose a space.
Prior to the start of the Room Selection, make sure to discuss with your roommates which residence halls and room styles you prefer. Be sure to consider several options, as not all halls and room styles may be available when it is your turn to choose a space.
Whomever in your Roommate Group has the lowest Room Selection number will be able to choose rooms within one apartment for themself and the rest of the members of the group, assuming spaces are available in the unit. Be sure the person with the lowest number chooses all of the spaces your group needs at once before moving on to the next page. If you do not choose enough spaces, you will not be able to go back and add more.
Once you choose the number of spaces you need, the system will guide you through the actual assignment process.
What if we can’t find an apartment with enough spaces for our whole roommate group?
As the Room Selection progresses and students sign up for rooms, apartments will begin to fill up. Therefore, you and your roommate(s) should discuss how you will “divide up” if you cannot find an apartment which has enough vacancies for everyone. For example, you received the lowest Room Selection number and you have two friends in your Roommate Group. You can only find an apartment which has 2 available spaces. You will be able to sign yourself up for a space and assign one person from your Roommate Group, but the remaining roommate will not get a space. The remaining student will need to search for a space independently based on the date and time slot of their own Room Selection number.
What if I change my mind about the room I pick in the Room Selection? Can I cancel that room and choose another?
No. Once you have selected and confirmed your room(s), you will not be allowed to cancel the spaces and choose again. You and your roommate(s) are urged to review room vacancies carefully before you decide on a final room selection.
What if I miss my scheduled time for the Housing Room Selection? Will I still be able to sign up for a room?
The online system gives you access beginning at a specific date and start time, based on your Housing Room Selection number. However, you can access the system any time after your specific date and start time, up until the Room Selection ends on March 17.
I got a high Room Selection number. Does that mean I won’t get a room?
No. Some students who receive a Room Selection number decide not to participate. Some students are “pulled in” to a room on their friend’s number and do not use their own number. No matter how high your Room Selection number, you should still log in to the Housing Application at your scheduled Room Selection time to check available rooms.
What is the Cancellation Policy if I choose a room space during the Room Selection and later decide I want to move off campus?
You should not choose a space on-campus as a backup plan. Once you choose a space you are committed to that room. There is no cancellation period.
Please be sure to carefully review the 2023-24 Housing Contract which you electronically signed when you completed your housing application. If you have any other questions, please feel free to contact us at email@example.com or 804.828.7666.